Adrian Terrazas
Fontana,CA
Summary
Hard working employee, fast learner and loves to work with everyone. Never discriminates, team player and a skilled server, honest and an organized team member with problem solving skills, always punctual and well dressed.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Server
Norms
01.2023 - Current
- Greet guest and offer them drinks, clean tables and fill up salt and pepper shakers, keep work area sanitized, help pre buss and run food orders to tables, treat each and every single guest with respect and attentiveness, accommodate to their requests
Server
The Red Lobster
01.2021 - Current
- Main responsibility is to greet and accommodate guest, promote deals and restaurant favorite items, meet their requests and make guest feel as if they were home. Offer the best hospitality and service to guests
Event Server
Instawork
01.2019 - Current
- My duties are to buss tables, serve entrees according to tables, constantly filling cups with water, constantly checking for refills, attending everyone in a well polite manner, prepped tables before guest would arrive, keep all tables clean and sanitary
Food Delivery Driver
Grubhub
01.2018 - Current
- Would go to most restaurants, pick up food and deliver it to location, experienced worker and never late for an order, responsible and has a positive attitude
Package Handler
The Home Depot Distribution Center
01.2016 - 01.2021
- Receive merchandise from conveyor belts and load them directly onto trailers, clean area daily, forklift certified, accurately scan packages to proper location
Cashier and Drive Thru
Jack in the Box
01.2009 - 01.2010
- Take orders from cashier, worked as a fryer, cleaned the diner, prepped food for the next day, memorize all menu items and work procedures
Assistant Receptionist
Henry J Kaiser High School
08.2008 - 06.2009
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Assisted students and parents with inquiries regarding school policies and procedures.
- Coordinated communication between administrative staff, faculty, and students to enhance operational efficiency.
- Maintained accurate student records and updated information in digital databases.
- Sorted and distributed incoming mail and packages to staff mailboxes, ensuring timely and accurate delivery to teachers and administrative personnel.
Education
GE -
Mt. San Antonio College
Walnut, CA10.2025
Skills
- Certified food handlers card as of 2021, expert in communication skills, landscaping, part-time unofficial chef, verbally communicates well, outstanding effort towards any job
- Accurately took food and beverage orders, communicated special requests to kitchen staff, and ensured timely delivery
- Maintained deep knowledge of menu items, daily specials, and ingredients to assist guests with selections and dietary needs
- Handled customer complaints with professionalism, resolving issues to ensure guest satisfaction
- Processed payments using POS systems and accurately handled cash, credit cards, and tips
- Maintained cleanliness and organization of dining area, restocked service stations, and followed all food safety protocols
- Worked efficiently in a fast-paced, high-volume environment while balancing multiple tables and customer needs
- Collaborated with team members, hosts, and kitchen staff to ensure smooth restaurant operations and excellent service
- Upsold menu items, including appetizers, desserts, and specialty drinks, contributing to increased sales
- Trained and mentored new servers on customer service best practices and restaurant policies
Languages
Spanish
Timeline
Server
Norms
01.2023 - Current
Server
The Red Lobster
01.2021 - Current
Event Server
Instawork
01.2019 - Current
Food Delivery Driver
Grubhub
01.2018 - Current
Package Handler
The Home Depot Distribution Center
01.2016 - 01.2021
Cashier and Drive Thru
Jack in the Box
01.2009 - 01.2010
Assistant Receptionist
Henry J Kaiser High School
08.2008 - 06.2009
GE -
Mt. San Antonio College