Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adrian Tezeno

Baton Rouge,LA

Summary

Dedicated and hardworking individual with a strong commitment to learning and professional growth. Known for fair and courteous interactions with colleagues and customers. Understands the importance of dedication and effort in ensuring smooth job operations. Eager to showcase abilities and contribute positively to the team. Seeks opportunity to receive proper training and excel in role. Previously took charge of yard operations in supervisor's absence, efficiently managing routes while prioritizing safety protocols.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Waste Pro USA
07.2023 - 02.2025
  • Provide leadership to achieve and communicate about safety goals daily. Worked with dispatch and sales on unsafe conditions or situations from driver’s routes. Provide service to all customers to meet or exceed customer expectations. Establish productivity goals to operating standards and manage labor hours. Follow drivers to advise ways to reduce route hours. Collaborate with team to build talent with my team. Give weekly safety meeting, provide weekly schedules, and assist with road calls and accidents. Assists with various Human Resources and general office functions that require an understanding of Human Resources concepts and good business practices. Complete Human Resources review templates and Rehire Approval forms. Schedules and assists with orientation, prepares New Hire Orientation packets, submits New Hire reporting by state. Maintains the Identification badge system. Prints badges, CONA Wallet cards and TeleTime Cards. Assist associates with Electronic Self-Service transactions (ESS). Respond to associate’s inquiries regarding policies and Company programs. Maintain bulletin boards and government compliance postings. Maintains personnel files and maintains current, accurate data in the Company’s Human Resources Information System (HRIS). Run Human Resources reports to ensure accuracy of data. Assists with the coordination and communication of associate events and Human Resources initiatives. Completes and forwards termination checklist to Human Resources Director for payout approval. Provides assistance to supervisors and managers for payroll changes and additional MSS transactions. Reviews Exception Reports for attendance and Leave of Absence purposes. Completes and submits Leave of Absence Certification form to Voya. Receives and reviews Leave of Absence emails from Employee Relations Manager and Voya. Updates Leave of Absence spreadsheet and forwards associate leave information to managers each week. Records corrective actions, Motor Vehicle Record Counseling, Performance improvement Plans and Power Industrial Equipment policy incidents in CONA. Updates associate driver’s license and DOT medical expiration dates in CONA. Submits Live Positively/Wellness reimbursements quarterly. Maintains tuition reimbursement log, collect forms and verifies associate eligibility. Forwards garnishments to Payroll. Compiles and forwards all DOT regulated documents to Risk Management including Driver Files.
  • Maintains available forms for associates, handles Human Resources equipment maintenance calls, orders supplies, compiles invoices for approval, coordinates Human Resources mail and distributes Beyond this Day memory boxes. Orders background checks and Clearinghouse queries for candidates. Reviews Drug Testing and Background website for candidate results daily. Initiates E-Verify process for candidates and ensures completion within 3 days of hire. Review Offer to Hire Tracker daily and updates as needed. Performs appropriate duties as assigned by management.

Driver

Republic Services
04.2021 - 05.2023
  • Collecting garbage
  • Pre trip and post trip VCR
  • Route management
  • Safety
  • Clean blade Commercial driver’s license
  • Loaded and unloaded truck
  • Completed DVIR reports daily
  • Complete Routes

Safety Supervisor

Pelican Waste & Debris
07.2020 - 03.2021
  • I drove routes, picking up garbage and being safe while operating a commercial vehicle. Also was teaching hoppers the proper way to dump cans and watch their surroundings by being safe and attentive also made sure drivers and hoppers was on time to work proper PPE was worn at all times while on company time watch hours for overtime made sure all routes were complete answering emails and staying in touch thru out the day with drivers and dispatch riding routes doing driver observation once a week hiring, firing , suspending any hopper are driver that’s not complying with company policies and procedures. I can drive a rear loader, Side loader, and boom truck I hold a class A CDL with endorsement. I also drove cross country flat bed and box trucks have experience in management in retail, fast food, and garbage industry. I currently work for Pelican waste and debris at the New Iberia location know all routes except St Mary routes. Promotes a strong culture of safety and environmental stewardship in compliance with applicable Company policies and procedures encompassing federal, state, local rules and regulations. Plan, organize and coordinates employee safety, injury, and illness prevention programs. Direct and facilitates accident investigative processes, root cause analysis and efficient implementations of coaching, training and the reduction of risk. Trains supervisors and other regional staff on company policies, procedures, best practices, accident investigation, and risk/claims management. Manage and support critical processes required in the investigation of motor vehicle accidents and injuries. Assists in gathering and preparation of material evidence for use in hearings, lawsuits and insurance investigations, and subrogation. Conduct ongoing safety audits/inspections e.g. facilities, operations, equipment and processes). In concert with Human Resources and Corporate Safety Leadership, works to promote the well-being of the organization and the work force. Functions as a consultative business partner and liaison as it relates to Workers' Compensation/Claims Management, Risk Management, Business Continuity, Loss Prevention, Medical Management and Drug Free Workplace Compliance. In partnership with Corporate Safety Leadership, establishes annual plans/objectives, defining clear goals, measures and schedules required to meet regulatory and organizational expectations. Completes quarterly safety review and shares report of findings with RVP/DVP and associated management team. This performance findings/scorecard includes Incident (#/type), Investigations, Accident Frequencies, Road Observations, Risk/Loss Data, WC Claims, Mitigation Strategies, etc.). Manage and periodically delivers training safety sessions for preparedness as it relates to hazardous communication, driver safety, and fall protection, machine guarding, hearing and overall personal protective safety. Oversees drug testing program including regulated collection and proper chain of custody processing of samples. Implement effective safety communication plans using various multi-media methods. Hold regional accountability in partnership with RVP and RCM for shaping and developing a high-performance safety culture that shows a positive record of continuous improvement. Reviews trend and keeps current regarding technical, statutory, and regulatory legislation, policies, procedures and related business issues. Develops annual safety budget and analyzes data versus year-to-date and prior year budget. Lead weekly accident/injury review calls. Represents the organization in community or industry safety groups and programs. Meets weekly with the RCM. Attends Weekly Accident Review Calls. Attends Semi-Annual Claims Review.

Driver

Port Aggregates, Inc
08.2012 - 05.2020
  • I was a driver delivering cement to customer in a safe timely manner. I pre trip and post trip my truck before beginning my daily task. In addition, did end of shift paper as DVR books post tripping the truck documenting unsafe parts are mechanical issues. While there, I also was a dispatcher and batch man sending trucks to assign customer loading trucks with right mix and water to ensure they had the right essential mix to do their job. Later, promoted to Lead driver making sure driver were train to company standards with all DOT and OSHA regulations.

Team Member

Lafayette Consolidated Government
10.2018 - 02.2020
  • Driving city buses collecting correct fare for passenger to ride and take them to their destination point pre trip and post trip buses and help train knew drivers and part of the safety team. Left this job cause wanted to get back into garbage business.

Driver Supervisor

Angelle Concrete
02.2008 - 08.2012
  • I was a driver delivering cement to customer in a timely and safe manner.
  • I also pre trip and post trip my truck before beginning my daily task for the day.
  • In addition, did end of shift paper as DVR books post tripping the truck documenting unsafe parts are mechanical issues.
  • While there I also was a dispatcher and batch man sending trucks to assign customer loading trucks with right mix and water to ensure they had the right essential mix to do their job.
  • Later, I was promoted to Lead driver making sure driver was train to company standards with all DOT and OSHA regulations.

Crew Leader/Supervisor

Waste Management
11.2005 - 02.2011
  • I drove routes picking up garbage and being safe while operating a commercial vehicle.
  • Also was teaching hoppers the proper way to dump cans and watch their surroundings by being safe and attentive.
  • Also made sure drivers and hoppers was on time to work proper PPE was worn at all times while on company time.
  • Watch hours for overtime made sure all routes were complete answering emails and staying in touch thru out the day with drivers and dispatch.
  • Riding routes doing driver observation once a week hiring, firing, suspending any hopper are driver that’s not complying with company policies and procedures.
  • I can drive a rear loader, Side loader, and boom truck I hold a class A CDL with endorsement.
  • I also drove cross country flat bed and box trucks have experience in management in retail, fast food, and garbage industry.

LA COLLECTION SPECIALIST

STATE FINANCE COMPANY
05.2004 - 07.2009
  • Initiates telephone and/or email contact with internal & external customers with amounts past due, determining reason and arranging for collection or adjustment to correct errors in accounts.
  • Accept incoming phone calls to handle billing issues and/or process payments and issue credits.
  • Goal is make at least 30 to 40 calls a day in order to keep accounts on track and follow up with promise to pay calls.
  • Follow up on calls and email, fax or mail copies of invoices as required.
  • Make outgoing collection calls to customers that are at risk of having their services interrupted due to non-payment.
  • Perform credit evaluations for new or renewal business to determine credit worthiness.
  • Process credit card payments on accounts and resolve questions and issues on accounts.
  • Assist the sales department in account set up by setting credit limits and terms.
  • Run daily reports – credit hold report, credit balance report and aging reports.
  • Verify that all customers that have made payments to bring the accounts current and are placed back on schedule for service in an accounts has been on credit hold.
  • Run collection manager and highlight all customers that need to be contacted for payment before billing cycle processes.
  • Complete the weekly top 30 aging account report to the company CFO and others required.
  • Run Aging reports and update notes in system regarding status of payment on accounts.
  • Coordinate with offsite collections specialist on collection strategies and problem accounts.
  • Upload account information to outside collection's company as required.
  • Provide back up for customer service, Accounts Receivable Clerk as necessary.

Inventory Logistic Clerk

FedEx
04.2005 - 10.2008
  • Participate in the CMC Safety Programs and proactively uphold the CMC Safety Culture.
  • Remove bar used daily in SAP System.
  • Responsible for daily housekeeping duties including but not limited to immediate work area.
  • Operate mobile lifting equipment to organize storeroom inventory.
  • Responsible for continuous improvement such as suggesting improvements in work methods and procedures.
  • Prepares and maintains accurate records of services and repairs.
  • Other duties as assigned.
  • Prepare and maintain inventory records.
  • Assist with cycle counts, month end inventory.
  • Post adjustments to inventory.
  • Compile and issue inventory reports to management.
  • Review driver’s daily inspection reports.
  • Distributing new license plates to the field.
  • Report on registration status of all units in the registration process.
  • Handle and manage files, internal forms and support materials including DVIR, log books, etc.
  • Conduct daily audits of drivers to ensure compliance and productivity through a fleet management and tracking software system.
  • Coordinates repairs and preventative maintenance scheduling that support fleet vehicle availability requirements.
  • Maintain inventory for fleet consumables.

Truck Driver Class A

TMC Transportation
02.2001 - 07.2005
  • Driving state to state delivering merchandise to different business and companies.
  • Always being safe and following all DOT regulations and logging system.
  • Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response.
  • Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each day.
  • Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Waste Pro standards and agreements.
  • Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.
  • Effectively communicate with both drivers and customers to ensure customer satisfaction.
  • Communicate service changes to Sales staff.
  • Answer incoming calls from Customer Service and provide requested route information and/or follow up.
  • Work directly with Customer Service Manager, Operations Manager and the Driver to ensure prompt follow through of all issues.
  • Distribute county requests to route supervisors.
  • Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers.
  • Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues.
  • Records and documents information from drivers and distributes to appropriate departments.
  • Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower.
  • Close tickets and note in Trackese.
  • Enter new drivers, truck and route data information in Tower.
  • Enter 'Crew Out' into Tower and provide to Supervisors.
  • Print, review and make data entry corrections to productivity reports for route supervisors daily.
  • Distribute and maintain driver phones/radios - including completion of software updates, and charging phones every evening.
  • Additional responsibilities may include uniform tracking, timecard review for Drivers, reconciliation of supervisor fuel tickets, and maintenance of PPE inventory.
  • Ensures that supplies are on hand for necessary forms.
  • Prepares Saturday work.

Education

High school diploma - undefined

Commercial Driver's License (CDL) - undefined

07.2028

Bachelor Of Administration - Business Administration

University of Phoenix
Tempe, AZ
01.2008

Skills

  • Driving
  • Delivery Driver Experience
  • Problem-solving
  • Flexibility
  • Teamwork
  • Reliability
  • Commercial Driving
  • Commercial Vehicle Experience
  • Loader Operation
  • Flatbed
  • Rear Loader Truck
  • Roll Off Truck
  • Route Driving
  • Box Truck
  • Time management
  • Budgeting
  • Leadership
  • Typing
  • Load & unload
  • Supervising experience
  • Human resource
  • Production management
  • Risk Management
  • Root cause analysis
  • Accident investigation

Certification

  • CDL
  • CDL A
  • TWIC
  • Fork lift Operator

Timeline

Operations Supervisor

Waste Pro USA
07.2023 - 02.2025

Driver

Republic Services
04.2021 - 05.2023

Safety Supervisor

Pelican Waste & Debris
07.2020 - 03.2021

Team Member

Lafayette Consolidated Government
10.2018 - 02.2020

Driver

Port Aggregates, Inc
08.2012 - 05.2020

Driver Supervisor

Angelle Concrete
02.2008 - 08.2012

Crew Leader/Supervisor

Waste Management
11.2005 - 02.2011

Inventory Logistic Clerk

FedEx
04.2005 - 10.2008

LA COLLECTION SPECIALIST

STATE FINANCE COMPANY
05.2004 - 07.2009

Truck Driver Class A

TMC Transportation
02.2001 - 07.2005

High school diploma - undefined

Commercial Driver's License (CDL) - undefined

Bachelor Of Administration - Business Administration

University of Phoenix

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Adrian Tezeno