Adrian Thompson
Pompano Beach,FL
Summary
Customer-focused Sales professional with solid understanding of retail and online dynamics, marketing and customer service. Offering 15 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
13
13
years of professional experience
Work History
Sales Associate
Infinity Sales Group
Boca Raton, FL
01.2022 - Current
- Sold various broadband internet packages and explaining unique features and educating customers on proper application or usage.
Sales Associate
T-Mobile
Pompano, FL
02.2018 - 10.2021
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals and maintaining a level of professionalism. Building a trusting relationship with customers by making personal connections
Lead/Quality Assurance Analyst
Iqor
Pompano Beach, FL
04.2015 - 01.2018
- Trained new Metro PCS hires on products and services, best practices and protocols to reduce process gaps and having regular collaborations to improve growth and knowledge with agents.
Subject Matter Expert (SME)
Global Response
Margate, FL
06.2013 - 04.2015
- Host calibration with Connections Academy clients and regular one-on-one sessions with Operations .Training, providing and assisting new hires and tenor agents with the support ,knowledge and developmental tools for enrollment,placement and shipping inquiries for public school students.
Computer Graphics Artist
Western Publishers Limited
4 2007 - 08.2011
Education
Associate - Arts and Design
Cornwall College
High School Diploma -
Muschete High
Skills
- Strong organizational skills
- Active listening skills
- Seasoned in conflict resolution
- Sharp problem solver
- Courteous demeanor
- Energetic work attitude
- Adaptive team player
Skills
Sales,Advertisements, Customer Service, Drawing and Page Layouts
References
References: Available upon request
Timeline
Sales Associate
Infinity Sales Group
01.2022 - Current
Sales Associate
T-Mobile
02.2018 - 10.2021
Lead/Quality Assurance Analyst
Iqor
04.2015 - 01.2018
Subject Matter Expert (SME)
Global Response
06.2013 - 04.2015
High School Diploma -
Muschete High
Associate - Arts and Design
Cornwall College
Computer Graphics Artist
Western Publishers Limited
4 2007 - 08.2011