Summary
Overview
Work History
Education
Skills
Accomplishments
references
Certification
Languages
Timeline
Generic

Adrian Torres

Robstown,Texas

Summary

Welcoming Route Service Manager with outstanding abilities in assisting customers with various inquiries and tasks. Dependable and reliable with excellent training expertise. Experienced leading a team of diverse members by setting high expectations and treating everyone professionally with respect while maintaining the company's priorities and goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

District Service Supervisor, Route Sales Representative & District Service Manager/Route Service Manager

Unifirst
01.2017 - Current
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
  • Enhanced team performance by implementing effective training programs and regularly evaluating staff progress.
  • Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.
  • Increased revenue through upselling of additional services and products during customer interactions.

Lead Route Sales Representative

Frito Lay
01.2013 - 01.2016
  • Maximized sales through effective territory management and strategic route planning.
  • Established strong relationships with clients, resulting in increased repeat business and referrals.
  • Maintained accurate inventory records, ensuring sufficient product availability for customers.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.

Oil and Gas Department of Transportation Manager

Great White Pressure Control
01.2012 - 01.2013
  • Increased transportation efficiency by optimizing routing and scheduling processes.
  • Reduced transport costs for the company through strategic negotiations with vendors and carriers.
  • Improved on-time delivery rates with detailed tracking and monitoring of shipments.
  • Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
  • Implemented safety measures, resulting in a significant decrease in accidents and injuries among drivers.
  • Managed a team of drivers, providing support and guidance to improve performance and productivity.
  • Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
  • Maintained compliance with all regulations, avoiding fines and penalties for the organization.
  • Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
  • Consistently met budgetary targets through effective resource allocation and cost control measures.

High Pressure Fluid Pump Operator

C&J Energy Services Inc.
01.2009 - 01.2012
  • Improved pump system efficiency by conducting regular maintenance and repairs.
  • Increased pump operator team productivity through effective scheduling and resource allocation.
  • Ensured continuous operation of pumps by monitoring system performance and addressing issues promptly.
  • Reduced downtime with proactive identification of potential problems and implementing preventive measures.
  • Optimized pump performance through regular inspection, cleaning, and lubrication of equipment components.
  • Enhanced workplace safety by adhering to industry standards and company guidelines during all operations.
  • Contributed to project success by coordinating with team members to meet deadlines and achieve goals.
  • Facilitated timely repairs by maintaining an organized inventory of spare parts and tools required for servicing pumps.
  • Maintained accurate records of pump operations, including work orders, service logs, and equipment specifications.
  • Increased operational knowledge among team members with thorough training on pump systems, safety protocols, and troubleshooting techniques.
  • Managed emergency situations effectively, minimizing damage to equipment and ensuring safety at all times.
  • Collaborated with engineers to design optimal pumping solutions for various applications based on client requirements.
  • Conducted comprehensive testing procedures to verify proper functioning of newly installed or repaired pump systems before returning them to service.
  • Utilized advanced diagnostic tools for precise identification of malfunctioning components in complex pump assemblies.

Education

Some College (No Degree) - Kinesiology

Texas A&M University-Kingsville
Kingsville, Texas

High School Diploma -

Robstown High School
Robstown, Texas
05.2004

Skills

  • Advanced Computer Proficiency
  • Policy Enforcement
  • Understanding of Budgeting
  • Management Experience
  • Sales Support
  • Time management
  • Staff training
  • Performance monitoring
  • Budget management
  • Organization and Time Management
  • Excellent Communication
  • Dependable and Responsible
  • Software Proficiency
  • Customer Relations
  • Problem-Solving

Accomplishments

Fiscal Bonus Recipient 2018-2023

Silver Safety Award 2020

Best Performance Branch FY2021

Direct Service Manager of 4 EOY Winners 2018,2019,2021 & 2023

references

  • Jaime Tovar, 361-563-0753
  • Curtis L. Medley 956-244-1350

Certification

2017 RSR SCP Certification

2018 DSM SCP Certification

2018 Account Management Program Graduate

2019 Service Leadership Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

District Service Supervisor, Route Sales Representative & District Service Manager/Route Service Manager

Unifirst
01.2017 - Current

Lead Route Sales Representative

Frito Lay
01.2013 - 01.2016

Oil and Gas Department of Transportation Manager

Great White Pressure Control
01.2012 - 01.2013

High Pressure Fluid Pump Operator

C&J Energy Services Inc.
01.2009 - 01.2012

Some College (No Degree) - Kinesiology

Texas A&M University-Kingsville

High School Diploma -

Robstown High School

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Adrian Torres