Dynamic Shift Leader at Pinkberry Frozen Yogurt with a proven track record in team leadership and customer service excellence. Skilled in cash handling and problem-solving, I consistently drive sales and enhance customer satisfaction while ensuring compliance with food safety standards. Committed to fostering a positive team environment and achieving operational goals.
Supports the store management team by overseeing daily operations during assigned shifts. Led team members to ensure excellent customer service and product quality; and enforcing company policies.Shift Lead acts as the person in charge when managers are not present. Led team members to ensure excellent customer service and product quality.