Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Public Safety Aide
City Of Santa Fe
Santa Fe, NM
03.2022 - 08.2024
Provided assistance to citizens in need of aid and responded to emergency calls.
Assisted police officers with patrol duties, including directing traffic, responding to incidents, and providing crowd control.
Created daily activity reports for review by supervisors.
Coordinated with other law enforcement agencies on joint operations and investigations as needed.
Prepared incident reports by gathering information from witnesses and victims at the scene of an accident or crime.
Investigated complaints from members of the public regarding possible criminal activity or violations of safety regulations.
Inspected parking lots for illegally parked vehicles and issued citations when necessary.
Assisted in maintaining order during special events such as concerts, rallies, parades.
Participated in training exercises designed to improve skills related to public safety operations.
Addressed questions and concerns from general public, resolving problems promptly to promote community satisfaction.
Performed traffic control and non-violent crowd control to protect citizens and professionals.
Assisted police officers during investigations and at crime scenes.
Enforced traffic and parking regulations.
Investigated crimes, accidents and other reported incidents to foster resolution.
Drafted investigation and incident reports and submitted to appropriate personnel.
Sketched crime scenes and accident scenes.
Prepared detailed reports on incidents, accidents, and investigations for legal and administrative use.
Operated and maintained public safety vehicles and equipment to ensure readiness for response.
Maintained and updated knowledge of changes in laws, regulations, and best practices in public safety.
Documented and resolved complaints from the public regarding safety concerns and violations.
Directed traffic during public events, accidents, or construction to ensure safety and minimize congestion.
Utilized communication equipment, including radios and dispatch systems, to coordinate response efforts.
Testified in court regarding criminal cases and public safety investigations.
Conducted routine patrols in designated areas to ensure public safety and property protection.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Partnered with team members to implement service initiatives and achieve team objectives.
Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
Animal Services Officer
City of Santa Fe
Santa Fe, NM
06.2017 - 03.2022
Took initiative to learn as much as possible about the position, as is evident in my 10 certifications.
Gave presentations to homeowners' associations, neighborhood watch groups, students, postal employees, field personnel, and other groups of people on animal care and animal services ordinances.
Educated citizens on their responsibilities as a pet owner. Provided information to members of the public and representatives from outside agencies on animal services ordinances.
Patrolled assigned areas within the city to detect and prevent violations of animal services ordinances and regulations.
Responded to citizens' complaints concerning stray animals, animal bites, noise complaints, and animal cruelty.
Issued verbal warnings, written warnings, and citations to animal owners and animal handlers who have violated ordinances related to animal services.
Investigated incidents involving animal cruelty, animal bites, and animal nuisances reported by members of the public.
Interviewed complainants, victims, and witnesses in order to collect information on possible violations of animal services laws, ordinances, and regulations.
Identified the owners of animals that are the subject of an investigation.
Prepared offense reports, completes all forms pertaining to animal services activities.
Captured and impounded stray, domestic, and exotic animals, and arranges for proper care.
Enforced and applied ordinances pertaining to the city municipal code.
Quarantined and/or observed animals found to be in possible violation of animal services laws, ordinances, and regulations.
Responded to emergency calls regarding sick and injured animals.
Performed field inspections on commercial and private property to ensure that animals are handled in accordance with applicable ordinances.
Cleaned and disinfected animal services vehicles, kennels, and equipment as necessary.
Assisted outside agencies with the capture and rescue of animals.
Testified in court and hearings of the enforcement of animal services citations, and other matters relating to animal services.
Assisted with retrieval of animals during protective custody cases.
Removed dead animals found in public streets and highways, and transports them to state agencies for testing of diseases, as needed.
PARKING ENFORCEMENT OFFICER SENIOR
City Of Santa Fe
Santa Fe, NM
06.2002 - 06.2017
Effectively created a curriculum for training security guards to become commissioned and certified to issue non-moving violation citations. This curriculum is still being used as a training tool in the parking division today.
10 years as a supervisor in this position.
Responsible for all T-2 handheld download activities, including daily reports, rebooting, loading new files, and all maintenance for the handheld system.
Responsible for daily downloading of Duncan Husky Audit handheld, including printed reports that are to be turned in to the division auditor.
Assisted my supervisor with all police activities, including court appearances, serving warrants, and issuing boots to vehicles when needed.
I was responsible for the training of all new Parking Enforcement Officers, including six weeks of one-on-one training on all policies, procedures, and field activities.
Handled all field complaints on a daily basis.
Retrieved all documents from the main office to be delivered to my supervisor.
I was responsible for working with parking meter technicians to ensure all downtown parking signage was appropriate.
Ensured that routine maintenance was done in a timely manner for all enforcement vehicles.
In accordance with the provisions of the Uniform Traffic Code, I issued notices of violation of statute to vehicles parking illegally, such as loading zone violations, no parking zones, fire lane violations, and double parking; marked tires of vehicles parked in time zones, and cited vehicles parked in excess of posted time limits.
Appeared in court to testify on parking violations.
Operated a handheld computer and downloaded information into the computer mainframe. Detected and reported inoperative parking meters.
Patrolled off-street parking facilities and assisted with special projects.
Assisted the police and fire departments in directing traffic. Provided information to the public regarding statutes and ordinances relating to parking, assists the public, and answers complaints.
Assisted field collectors with collections, coin sorts, and bank deposits.
Relieved parking lot attendants and assisted main office parking staff.
Assisted with snow removal and striping of off-street parking facilities.
Prepared detailed reports outlining enforcement activities, findings, and recommendations.
Identified and impounded abandoned vehicles according to established procedures.
Inspected meters for accuracy, malfunctions, and tampering.
Placed warning notices on windshields of illegally parked vehicles.
Managed inventory of citation books, badges, radios, keys.
Directed drivers to proper parking areas and enforced special parking restrictions.
Staffing support to the municipal parking lots, including cashiering/monitoring functions, and distributing parking bulletins to local businesses as required.
Parking Maintanence
City Of Santa Fe
Santa Fe, NM
05.2000 - 06.2002
Maintains all parking facilities.
Put up and maintain signs in designated areas. Snow Removal.
Graffiti removal on all parking facilities, signs, and parking meters.