Dynamic professional with a proven track record at Turo, enhancing customer satisfaction and maximizing revenue through detailed car washing techniques and assertive customer interactions. creating welcoming environments and driving repeat business through meticulous attention to detail and superior service.
Overview
5
5
years of professional experience
Work History
Car Washing
Turo
10.2023 - Current
Maximized revenue through upselling additional services such as car washing or detailing.
Reduced water waste through the implementation of eco-friendly car washing practices.
Increased repeat business through excellent customer service and attention to detail in car washing processes.
Assisted in organizing and executing special events for children enhancing the overall experience of childcare services provided.
Door Greeter
Andretti Indoor Karting & Games
05.2020 - 08.2021
Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
Assisted in reducing theft rates by diligently monitoring incoming and outgoing traffic at entrances and exits.
Improved guest satisfaction scores by consistently providing friendly and helpful interactions with each visitor.
Collaborated with security teams to report suspicious behavior, promoting a safe shopping environment for all patrons.
Ensured smooth flow of customer traffic by effectively managing entranceways during peak hours and special events.