Adrian Villarreal
Tracy,CA
Summary
Dedicated professional with a strong background in customer service and problem-solving, honed at Great Wolf Lodge. Proven ability to exceed guest expectations through attention to detail and effective communication. Recognized for enhancing operational efficiency and maintaining high standards of cleanliness and organization in fast-paced environments.
Overview
1
1
year of professional experience
Work History
House Attendant
Great Wolf Lodge
Manteca, CA
11.2024 - 03.2025
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Stocked carts with appropriate supplies and transported them to assigned areas.
- Reported damage or theft of hotel property to management.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Sorted and counted linens and organized in storage areas.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Greeted guests warmly upon entering their room or suite and provided information about hotel services or facilities as requested.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Auto Body and Collision Repair
Auto Body Repair And Auto
San Jose, CA
01.2024 - 03.2024
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed household errands and other essential duties.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Tracy High School
Tracy, CA05-2024
Skills
- Punctual
- Customer service
- Time management
- Attention to detail
- Conflict resolution
- Problem solving
- Team collaboration
- responsible
- Decision-making
- Goal setting
- Process improvement
- Task prioritization
- Effective communication
- Active listening
- Organizational growth
- Flexible
Timeline
House Attendant
Great Wolf Lodge
11.2024 - 03.2025
Auto Body and Collision Repair
Auto Body Repair And Auto
01.2024 - 03.2024
High School Diploma -
Tracy High School
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