Adrian Viveros
Orange,CA
Summary
Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.
Overview
5
5
years of professional experience
Work History
Busser/Food Runner
Orange County Mining Company
06.2022 - Current
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Recorded available tables after seating each party using specialized seating software.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Banquet Server
Tustin Ranch Golf Club
01.2025 - 09.2025
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Worked with banquet manager to coordinate event set up and schedule.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Customer Service Associate
Image Home Design
06.2020 - 09.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Janitorial Technician
ABM Janitorial Services
05.2020 - 06.2021
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used organic-based chemicals to disinfect floors, counters and furniture.
Education
Associate of Arts - Kinesiology
Santiago Canyon College
Orange, CAHigh School Diploma -
Villa Park High School
Villa Park, CA06.2022
Skills
- Customer Service
- Time management
- Attention to detail
- Clear communication
- Team collaboration
- Food running
- Strong work ethic
- Quick learner
Timeline
Banquet Server
Tustin Ranch Golf Club
01.2025 - 09.2025
Busser/Food Runner
Orange County Mining Company
06.2022 - Current
Customer Service Associate
Image Home Design
06.2020 - 09.2022
Janitorial Technician
ABM Janitorial Services
05.2020 - 06.2021
Associate of Arts - Kinesiology
Santiago Canyon College
High School Diploma -
Villa Park High School