Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adriana Aguirre Jimenez

Columbus Junction ,IA

Summary

31 year old dual female (spanish/English) language

Family oriented

Loves to travel and the outdoors


Overview

14
14
years of professional experience

Work History

Benefit Cordinator

Integrity Dental
Columbus City , IA
11.2015 - Current
  • Gathered and organized materials to support operations.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Entered data, generated reports and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Entered and maintained departmental records in company database.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Maintained master schedule and set up appointments.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Drove workflow improvements by streamlining processes.
  • Resolved employment-related disputes through proactive communication.
  • Led comprehensive staff member training covering key topics.
  • Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Devised and implemented improvements to reporting procedures.
  • Oversaw project logistics using industry expertise and independent judgment.
  • Interpreted management directives to define and document administrative staff processes.
  • Managed conference scheduling and travel arrangements for key personnel.
  • Controlled expenditures and worked with accounting department to manage budgets.
  • Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
  • Have 5+ year experience working with softdent
  • 5+ years experience processing dental insurance claims as well as care stream imaging files & NEA files.
  • I have more than 5 years with experience on training new and current employees in the clerical department.

CNA

Lutheran Living
Muscatine , IA
08.2015 - 11.2015
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained best-in-class standards for individualized care in 12-bed unit by continuously checking in with patients and families and quickly providing care.

Tax Preparer

Jackson Hewitt
Mount Prospect, IL
12.2009 - 05.2014
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.

Host

Olive Garden
Schaumburg , Il
10.2008 - 04.2011
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

Host

Olive Garden
Schaumburg, Il
09.2008 - 02.2009
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Answered customer questions about hours, seating and menu information.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Rolling Meadows High School
Rolling Meadows, IL
05.2008

Skills

  • Interpersonal Skills
  • Professional Networking
  • Production Details Brainstorming
  • Positive Reinforcement Strategies
  • Writing Requirements
  • Budget Planning
  • Outreach Initiatives
  • Organizational Structure
  • Disaster Planning
  • Films and Recordings Direction
  • Customer Service
  • Project Scopes
  • Leadership and People Development
  • Client Interfacing
  • Customer Satisfaction
  • Employee Motivation and Performance
  • Time Management
  • Revenue Growth
  • Medical Terminology
  • Prioritization Skills
  • Production Process Coordination
  • Enrollment Requirements
  • Work Crew Coordination
  • Event Planning
  • Community Events
  • Professional Relationships
  • Creative Thinking
  • Program and Services Promotion
  • Integrity and Transparency
  • Data Entry
  • Resource Allocation
  • Verbal and Written Communication
  • Board Oversight
  • Enrichment Activities
  • Strategy Development
  • Workflow Processes
  • Community Advocacy
  • Space Management
  • Managing Operations and Efficiency
  • Shot and Scene Planning
  • Operational Efficiency
  • Strategic Planning
  • Scheduling and Coordinating
  • Staff Meetings
  • VMware Virtualization
  • Inquiry Requests
  • Mobilization Support
  • Recordkeeping Accuracy
  • Inventory Management
  • Performance Tracking and Evaluations
  • Valid Driver's License
  • Accounts Payable and Accounts Receivable
  • Standards of Ethical Coding

Timeline

Benefit Cordinator

Integrity Dental
11.2015 - Current

CNA

Lutheran Living
08.2015 - 11.2015

Tax Preparer

Jackson Hewitt
12.2009 - 05.2014

Host

Olive Garden
10.2008 - 04.2011

Host

Olive Garden
09.2008 - 02.2009

High School Diploma -

Rolling Meadows High School

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Adriana Aguirre Jimenez