Adriana Aldecoa
Miramar
Summary
Experienced professional driving franchise growth and enhancing brand presence through strategic planning and process optimization. Proven track record of building high-performing teams and fostering positive customer relationships. Former Store Manager with adept understanding of customer needs and alignment of franchise operations with corporate objectives. Successfully managing patient scheduling, insurance verification, and front desk operations in the wellness industry with medicine and medical acupuncture experience. Strong communication, problem-solving skills, and adaptability to deliver results, create positive experiences, and ensure efficient operations.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Retail Store Manager
BACK CARE PRODUCT CONSULTANT
06.2018 - 04.2025
- Managed store organization, maintenance, and purchasing functions.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Identified new market opportunities to expand the brand''s presence and reach.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
Administrative Coordinator
Whole Life Health & Acupuncture Medical Center
01.2017 - 12.2017
- Facilitated in patient intake.
- Coached and inspired new ways towards health and wellness to various customers. Facilitated meditation seminars and self-awareness events.
- Maintained customer accounts, medical records and charts.
- Conducted thorough intake assessments to gather necessary information for successful acupuncture treatments and ensure proper documentation was maintained.
- Assisted in reducing patients'' pain levels through the careful application of acupuncture techniques and modalities.
- Assisted in creating written, video, and image content for marketing channels.
- Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
Case Management Assistant
Inspirations for Youth and Families
01.2011 - 01.2013
- Worked with children, diverse and low-income families to assist in coping with mental health, substance abuse and recovery issues.
- Streamlined service delivery for patients by organizing and maintaining accurate case records and documentation.
- Participated in ongoing professional development opportunities to stay current on best practices in case management assistance.
- Managed sensitive cases professionally, ensuring timely intervention and support for patients experiencing crises or presenting complex clinical needs.
- Safeguarded patient privacy by adhering to HIPAA regulations.
- Filed evaluations, progress reports, daily notes and discharge summaries on medical chart.
- Ensured compliance with all facility policies, procedures, and safety guidelines while working closely with patients during rehab activities.
Barista
Starbucks Corporation
01.2006 - 12.2009
Book Seller
Book A Million
01.2007 - 12.2007
Receptionist
Applewood Aveda Hair Salon
01.2006 - 12.2006
Education
Bachelor of Science - Oriental Medicine
Acupuncture And Massage College
Kendall, FL01-2016
Associate of Arts - Business, Business Administrative
University of Phoenix
Miramar, FL01-2010
Skills
- Franchise development
- Teamwork and collaboration
- Time management
- Business development
- Training oversight
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Sales growth
- Accurate money handling
- Merchandise strategizing
- Goal setting
- Phone and email etiquette
- Excellent multitasking capability
- Appointment scheduling
Certification
FL Real Estate License -2016
Timeline
Retail Store Manager
BACK CARE PRODUCT CONSULTANT
06.2018 - 04.2025
Administrative Coordinator
Whole Life Health & Acupuncture Medical Center
01.2017 - 12.2017
Case Management Assistant
Inspirations for Youth and Families
01.2011 - 01.2013
Book Seller
Book A Million
01.2007 - 12.2007
Barista
Starbucks Corporation
01.2006 - 12.2009
Receptionist
Applewood Aveda Hair Salon
01.2006 - 12.2006
Bachelor of Science - Oriental Medicine
Acupuncture And Massage College
Associate of Arts - Business, Business Administrative
University of Phoenix
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