Adriana Alejo Garcia
LAKELAND
Summary
Dynamic and compassionate Certified Medical Assistant with experience at Angel Primary Care Clinic, excelling in patient triage and EHR management. Proven ability to enhance clinic workflow and deliver exceptional customer service. Bilingual with strong communication skills, dedicated to improving patient care and ensuring compliance with HIPAA regulations.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant /Front Desk Receptionist
Angel Primary Care Clinic
07.2025 - Current
- Assisted with patient intake processes, ensuring accurate data entry and documentation.
- Prepared examination rooms, maintaining cleanliness and organization for optimal patient care.
- Scheduled patient appointments, improving clinic workflow and optimizing provider availability.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Proficient in using Electronic Health Record (EHR) systems, eClinicalWorks (eCW), for efficient patient documentation, scheduling, and clinical workflow management
- Experience in patient triage, including obtaining vital signs and performing venipuncture for diagnostic testing and treatment.
Waitress
Mi Pueblo Flea Market
01.2023 - 08.2025
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Accurately processed orders and communicated with kitchen staff to maintain workflow efficiency.
- Managed cash register operations, handling transactions and maintaining accurate financial records.
- Collaborated with team members to optimize table turnover rates during peak hours.
- Maintained cleanliness and organization of dining area to create a welcoming environment for guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Florida Technical College
Lakeland, FL09-2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service & Organizational Skills
- Medical terminology knowledge
- Vital signs monitoring
- Electronic Health Records (eCW), eClinicalWorks
- Phlebotomy, EKG & Venipuncture
- Billingual
- Certified Medical Assistant (CCMA)
- Basic Life Support (BLS) certification
- Phone Etiquette & Triage
- Time Management
- Team Collaboration
- Empathy & Compassion
- Communication Skills
Certification
- CCMA - Certified Clinical Medical Assistant
- Basic Life Support (BLS) certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant /Front Desk Receptionist
Angel Primary Care Clinic
07.2025 - Current
Waitress
Mi Pueblo Flea Market
01.2023 - 08.2025
High School Diploma -
Florida Technical College