Adriana Alexander
Chico,CA
Summary
Motivated customer service specialist with four years experience in a fast-paced, team-based environment. Personable and professional under pressure.
Overview
14
14
years of professional experience
Work History
Barista
Java Detour, NorCal
1055 Mangrove Ave. Chico CA, 95926
11.2011 - Current
- Provided an elevated customer experience to generate a loyal clientele.
- Served as the main lead between customers, management and sales team.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Conducted successful cash audits at the end of each shift.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma - undefined
Westwood High School
2011
Skills
- Quick learner
- Credit card processing
- Strong communication skills
- Highly organized
- Excellent memory
- Flexible schedule
- Highly observant
- Self motivated
- Employee training
Accomplishments
- Promoted to assistant manger after 10 months.
- Memorized ingredients and recipes for numerous specialty drinks.
- Served individually made coffee drinks to over 250 customers daily.
- Developed creative techniques and instructed coworkers in method.
Timeline
Barista
Java Detour, NorCal
11.2011 - Current
High School Diploma - undefined
Westwood High School