Adriana Alvarez

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Instructed senior leaders on appropriate employee corrective steps.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Fostered positive work environment through comprehensive employee relations program.
• Maintained payroll and benefits for employees, minimizing financial discrepancies through detailed program management.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
• Excellent communication skills, both verbal and written.
• Paid attention to detail while completing assignments.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Learned and adapted quickly to new technology and software applications.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Applied effective time management techniques to meet tight deadlines.
• Resolved problems, improved operations and provided exceptional service.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Developed and maintained courteous and effective working relationships.
• Passionate about learning and committed to continual improvement.
• Self-motivated, with a strong sense of personal responsibility.
• Organized and detail-oriented with a strong work ethic.

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Distributed employee engagement surveys to identify areas of improvement.
• Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Instructed senior leaders on appropriate employee corrective steps.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Fostered positive work environment through comprehensive employee relations program.
• Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
• Organized and led staff orientation programs and training to promote collaboration.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Excellent communication skills, both verbal and written.
• Paid attention to detail while completing assignments.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Proven ability to learn quickly and adapt to new situations.
• Developed and maintained courteous and effective working relationships.
• Passionate about learning and committed to continual improvement.
• Worked well in a team setting, providing support and guidance.
• Self-motivated, with a strong sense of personal responsibility.
• Organized and detail-oriented with a strong work ethic.

• Reviewed and screened applicant resumes to identify qualified candidates.
• Oversaw and managed hiring process and assisted human resources.
• Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
• Improved communication between management and staff by organizing regular town hall meetings and feedback sessions.
• Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
• Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
• Administered employee benefits programs and assisted with open enrollment.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
• Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Skilled at working independently and collaboratively in a team environment.
• Organized and detail-oriented with a strong work ethic.
• Proven ability to learn quickly and adapt to new situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Cultivated interpersonal skills by building positive relationships with others.
• Developed and maintained courteous and effective working relationships.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Excellent communication skills, both verbal and written.

• Conducted new employee onboarding and provided ongoing orientation training.
• Established solid relationships between departments by providing well-rounded support across various teams.
• Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
• Fostered positive work environment through comprehensive employee relations program.
• Handled employee inquiries and complaints regarding policy and benefits issues.
• Reviewed human resources paperwork for accuracy and completeness.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
• Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.

•Apply human resources principles to establish and maintain

effective communication with all managers and team members, maintain professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities.

•Handle all information in a confidential manner.

•Conduct new hire orientation. (Benefits portion)

•Work with department managers to solve department challenges.

•Provide clear, effective, timely and constructive feedback to

management on various Human Resources related issues.

•Assist in setting-up all necessary personnel files and maintain records.

Answer benefits questions for all team members and act as liaison between them and carriers to resolve problems and clarify benefits.

•Assist with annual benefits enrollment and enrollment procedures.

•Coordinated all Worker’s Compensation claims and accidents

through Zenth.

•Responsible for termination letters and discipline letters.

•Responsible for completing unemployment responses to the Texas

Workforce Commission and participating in unemployment hearings.

•Responsible for administering and tracking FMLA.

•Apply human resources principles to establish and maintain effective communication with all managers and team members, maintain professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities.

•Handle all information in a confidential manner.

•Conduct new hire orientation. (Benefits portion)

•Work with department managers to solve department challenges.

•Provide clear, effective, timely and constructive feedback to management on various Human Resources related issues. •Assist in setting-up all necessary personnel files and maintain records. Answer benefits questions for all team members and act as liaison between them and carriers to resolve problems and clarify benefits.

•Assist with annual benefits enrollment and enrollment procedures.

•Coordinated all Worker’s Compensation claims and accidents through Zenith.

•Responsible for termination letters and discipline letters. •Responsible for completing unemployment responses to the Texas Workforce Commission and participating in unemployment hearings.

•Responsible for administering and tracking FMLA.

•Preparation and maintaining monthly turnover report that was sent to

the corporate office.

•Participated in unemployment hearings

•Responsible for the Anheuser-Busch Dispute Resolution Program

•Responsible for our Team Member benefits. Met with new and

promoted employees to discuss benefits package. Conduct annual

open enrollment presentations. Responsible for short term and long

term disability, and FMLA.

•Responsible for Employee Relations. Met with Team Members that

had complaints i.e., sexual harassment, workplace violence, etc.

•Conducted investigations as needed.

•Responsible for the Team Member of the Month program and Ticket

Trade program.

•Responsible for tracking Full-time hourly and salaried vacation hours

and service awards for all Team Members. Participated in Full-time

and Part-time panel interviews.

•Assisted in other areas of the Human Resources Department as

needed.

•Preparation and maintaining monthly turnover report that was sent to the corporate office.

•Participated in unemployment hearings

•Responsible for the Anheuser-Busch Dispute Resolution Program

•Responsible for our Team Member benefits. Met with new and promoted employees to discuss benefits package. Conduct annual open enrollment presentations. Responsible for short term and long term disability, and FMLA.

•Responsible for Employee Relations. Met with Team Members that had complaints i.e., sexual harassment, workplace violence, etc.

•Conducted investigations as needed.

•Responsible for the Team Member of the Month program and Ticket Trade program.

•Responsible for tracking Full-time hourly and salaried vacation hours and service awards for all Team Members. Participated in Full-time and Part-time panel interviews.

•Assisted in other areas of the Human Resources Department as needed.

•Responsible for verification of data entry on a regular basis

•Responsible for the Records Retention Schedule and Business

Resumption Plan for the Human Resources Department.

•Responsible for processing Employee Separation Reports submitted

by the departments in a timely manner to deliver to our records

department for entry.

•Responsible for verification of data entry on a regular basis •Responsible for the Records Retention Schedule and Business Resumption Plan for the Human Resources Department. •Responsible for processing Employee Separation Reports submitted by the departments in a timely manner to deliver to our records department for entry.

•Reviewed New Hire paperwork, I-9 documents/forms, 8850’s

•Screened and hired applicants for various departments

•Assisted with the verification of data entry on a regular basis

Assisted in other areas of the Human Resources Department as needed.

•Reviewed New Hire paperwork, I-9 documents/forms, 8850’s •Screened and hired applicants for various departments •Assisted with the verification of data entry on a regular basis Assisted in other areas of the Human Resources Department as needed.

•Recruit, interview and hire applicants for a 410 room Four-Star Hotel.

•Attended Career Fairs, schedule and conduct new hire

orientation, which included benefit preparation.

Employee Relations - Assist the Director of Human Resources with

functions representing the hotel n various community events as well

as employee social functions to include all employee meetings,

employee picnics and other employee morale boosters and incentives.

•Assist in employee counseling and disciplinary actions.

•Preparation and maintaining monthly turnover reports, weekly

staffing guides, employment requisitions, annual wage survey, Texas

Workforce Commission unemployment claims and hearings.

•Recruit, interview and hire applicants for a 410 room Four-Star Hotel.

•Attended Career Fairs, schedule and conduct new hire orientation, which included benefit preparation. Employee Relations - Assist the Director of Human Resources with functions representing the hotel n various community events as well as employee social functions to include all employee meetings, employee picnics and other employee morale boosters and incentives.

•Assist in employee counseling and disciplinary actions. •Preparation and maintaining monthly turnover reports, weekly staffing guides, employment requisitions, annual wage survey, Texas Workforce Commission unemployment claims and hearings.

•Coordinated all Worker’s Compensation claims and employee

accidents through HBE Corporation.

•Responsible for all employee benefits to include sick leave,

enrollment in medical, dental and vision plan. Responsible for

COBRA enrollment.

Coordinate all non-exempt employee vacation hours report.

•Assist in coordinating employee social activities, incentives, and

announcements.

•Coordinated all Worker’s Compensation claims and employee accidents through HBE Corporation.

•Responsible for all employee benefits to include sick leave, enrollment in medical, dental and vision plan. Responsible for COBRA enrollment. Coordinate all non-exempt employee vacation hours report.

•Assist in coordinating employee social activities, incentives, and announcements.

• Responsible for the reception area in the Human Resources office.
• Responsible for distributing Team Member Complimentary one day tickets, answering the phone and greeting applicants and guests.
• Assisted Human Resources VP, Director, Employment Manager, and Safety Manager as needed.