Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
DeliveryDriver

Adriana Alvarez

South Jordan,UT

Summary

Dynamic delivery driver with a proven track record at Instacart, excelling in customer service and efficient route planning. Recognized for enhancing customer satisfaction through timely deliveries and maintaining a clean driving record. Dependable team player with strong attention to detail, consistently meeting tight deadlines and optimizing logistics operations.

Offering strong organizational skills and keen sense of direction, ready to excel in fast-paced environment and eager to learn and develop in delivery role. Conducts tasks with attention to detail and efficiency, ensuring timely and accurate deliveries. Ready to use and develop communication and time-management skills in entry-level Food Delivery Driver role.

Reliable and customer-focused individual with exceptional navigational skills and commitment to timely service. Possesses deep understanding of local routes and traffic patterns, alongside proficiency in GPS technology and mobile apps. Dedicated to ensuring accurate and prompt deliveries that enhance customer satisfaction.

Developed strong logistical and customer service skills in dynamic and fast-paced environment. Efficient in route planning and problem-solving with focus on delivering exceptional service. Seeking to transition into new field, leveraging abilities to manage time effectively and provide outstanding customer interactions.

Professional driver with strong commitment to punctual deliveries and customer satisfaction. Skilled in efficient route planning, vehicle maintenance, and safety protocols. Known for strong teamwork, adaptability, and reliability in fast-paced environments. Consistently delivers results through effective communication and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Delivery Driver

Instacart
08.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Expedited deliveries to meet customer deadlines and requirements.

Sales Agent

American Income Life
12.2024 - 06.2025
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
  • Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Met existing customers to review current services and expand sales opportunities.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Assistant Logistics Officer

Vantiva
09.2022 - 08.2024
  • Enhanced warehouse organization, leading to improved efficiency in product retrieval and order packaging.
  • Streamlined inventory management by implementing efficient tracking systems and regularly updating records.
  • Coordinated seamless communication between departments to ensure timely processing of customer orders.
  • Played a key role in the selection of new software systems to optimize logistics operations within the organization.
  • Managed vendor relations proactively, ensuring timely deliveries while minimizing potential disruptions due to unforeseen circumstances.
  • Supported upper management with detailed reports on logistics performance metrics, enabling informed decision-making regarding resource allocation and process improvements.
  • Developed strong relationships with suppliers, resulting in better pricing and reliable delivery schedules.
  • Maintained a safe working environment by adhering to safety protocols and conducting regular safety briefings for staff members.
  • Demonstrated exceptional problem-solving skills when faced with unexpected challenges or bottlenecks in supply chain processes.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed shipping and receiving of wide range of products daily.

Education

High School Diploma -

UE Padre Claret
Maturin Venezuela

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable

Certification

  • Licensed health and life insurance agent - sep 2024

Languages

Spanish
Native or Bilingual
English
Limited Working

Interests

deep passion for makeup artistry and the ever-evolving world of digital content, I am eager to contribute my creativity, dedication, and growing experience to a brand or team that values authenticity and innovation

Timeline

Sales Agent

American Income Life
12.2024 - 06.2025

Delivery Driver

Instacart
08.2023 - Current

Assistant Logistics Officer

Vantiva
09.2022 - 08.2024

High School Diploma -

UE Padre Claret

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