Dedicated and adaptable professional with experience in healthcare support, childcare, and customer service. Skilled in patient care, special needs support, diagnostic testing, and front desk operations, with a proven ability to thrive in fast-paced environments. Recognized for strong communication, multitasking, and teamwork, which ensure high-quality service and positive outcomes.
Provided both clinical and administrative support in a fast-paced optometry practice. Conducted pre-examination testing, operated diagnostic equipment, and assisted patients with eyewear and contact lens care. Managed front desk operations, including scheduling, insurance verification, and maintaining accurate patient records while ensuring efficient workflow and excellent patient service
Provided attentive childcare, with a focus on supporting children with special needs. I created safe, engaging environments, implemented individualized care strategies, and communicated effectively with parents. I'm skilled in managing routines, promoting positive behaviors, and ensuring each child's well-being and development.
Delivered one-on-one support to children and adolescents with developmental and behavioral needs, using Applied Behavior Analysis (ABA) strategies. Assisted in implementing individualized treatment plans, tracked progress through data collection, and reinforced positive behaviors. Collaborated with supervising clinicians and families to promote skill development, independence, and overall well-being.
Delivered excellent customer service by assisting guests with ticket sales, concessions, and seating in a high-volume theater environment. Prepared and served food and beverages in compliance with safety and quality standards, maintained cleanliness in the kitchen and concession areas, and ensured accurate cash and POS transactions. Supported daily operations by restocking supplies, coordinating with team members, and creating a positive guest experience.
- Patient care and support
-Special needs childcare
-Applied Behavior Analysis (ABA)
- Pre-exam testing and diagnostic equipment
- Front desk operations & scheduling
-Insurance verification and billing
-Customer service and conflict resolution
- POS transactions & cash handling
-Record management and data collection
-Team collaboration & adaptability
703-554-3640