Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Adriana I. Armendariz

Marysville,WA

Summary

Pharmacy Technician with extensive experience in customer service and retail environments. Proven ability to manage multiple customer service inquiries while maintaining high standards of communication and efficiency. Strong leadership skills complemented by expertise in pharmacy operations and prescription filling in fast-paced settings. Committed to enhancing patient confidence through effective service delivery.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Bartell Drugs
01.2009 - Current
  • Greeting customers with a smile & maintaining a professional environment.
  • Accurately typing new prescriptions, maintain patient records, & filling refills.
  • Directing customers to products in store & upon request will special order an item.
  • Accurately scanning, count, & label prescriptions.
  • Handling orders for product sizes and quantities and checks for returns to vendor.
  • Training new technicians for the Bartell company.
  • Maintaining a clean workplace by organizing, dusting, & facing shelves.
  • Counting and verifying registers at the end of shift.

Cashier, Hostess, Barista, Customer Service Representative

Disneyland Resort/Paradise Pier Hotel
01.2007 - 01.2009
  • Created a welcoming environment to increase business.
  • Assigned and coordinated table charts for guest seating.
  • Cashiered for photo packages.
  • Trained new employees in hosting and barista.
  • Inventoried all bakery, dairy, and variety of coffee items.
  • Made and dispensed various coffee drinks.
  • Verified $500 for cashier till.
  • Ensuring excellent customer service while serving and hosting guests.

Call-Center Representative, DMV & Automotive Consultant

Automobile Club of Southern California
01.2006 - 01.2007
  • Greeted customers and gathered pertinent information to complete profile.
  • Resolved claims & requests.
  • Created & entered member profiles.
  • Provided customer service.
  • Counseled customers on DMV registration and insurance referrals.
  • Quoted membership benefits.
  • Working with Windows PC & Internet Outlook.
  • Created pleasant telephone communication environments.

Education

High School Diploma -

Richard Gahr High School
Artesia, CA
06-2004

Some College (No Degree) - ASHP accredited courses

North Orange County Community College
Anaheim, CA

Skills

  • Prescription processing and dispensing
  • Inventory management
  • Patient record maintenance
  • Customer service
  • Team training and development
  • Product ordering and cash handling
  • Attention to detail
  • Data entry and compliance
  • Problem solving and communication
  • Pharmacy law compliance
  • Records management
  • Team collaboration
  • Workflow optimization
  • Prescription labeling

Affiliations

  • knitting
  • crochet

Languages

Spanish
Limited

Certification

  • state certified pharmacy technician

Timeline

Pharmacy Technician

Bartell Drugs
01.2009 - Current

Cashier, Hostess, Barista, Customer Service Representative

Disneyland Resort/Paradise Pier Hotel
01.2007 - 01.2009

Call-Center Representative, DMV & Automotive Consultant

Automobile Club of Southern California
01.2006 - 01.2007

High School Diploma -

Richard Gahr High School

Some College (No Degree) - ASHP accredited courses

North Orange County Community College

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