Adriana Avalos

• Conducted pre-event inspections to identify potential risks or hazards.
• Assisted in developing strategies to reduce risk factors associated with an event's premises, equipment, materials, personnel, and operations.
• Ensured that all guests, employees, vendors, and visitors adhered to established safety regulations.
• Trained new hires on safety procedures and policies related to their job duties.
• Monitored and managed event security personnel to ensure proper coverage of the venue.
• Performed regular patrols of the venue grounds before, during, and after events.
• Maintained a safe environment by monitoring suspicious activities and responding to emergency situations appropriately.
• Investigated any reported incidents such as theft or vandalism at the event site.
• Resolved customer complaints regarding safety concerns in a timely manner.
• Prepared detailed incident reports following any major breach of security protocol.
• Supervised the security staff to ensure all safety protocols were followed during events.
• Assessed threats posed by intoxicated individuals or persons exhibiting disruptive behavior.
• Coordinated with local law enforcement agencies for additional support during large events.
• Provided support in managing crowd control issues while ensuring the comfort of patrons.
• Oversaw access control points throughout the venue including entrances and exits and restricted areas.
• Stayed in frequent communication with security and event staff to smoothly respond to concerns.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Monitored event activities to track schedule and prepare for crowd movements.
• Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Responded to medical emergencies before paramedic and law enforcement arrival.
• Held routine and surprise drills to keep help security team members practice response plans.
• Monitored and authorized employee and guest access to guard against theft.
• Developed and implemented training procedures for newly hired personnel.
• Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
• Recommended equipment and services to improve facility and network security.
• Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
• Worked closely with local law enforcement to coordinate security operations and investigations.

• Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
• Directed guests around building and answered accessibility questions.
• Responded quickly to incidents and assessed active situations for security concerns.
• Completed full building and grounds patrols every to spot and investigate concerns.

• Implemented efficient systems for tracking stock movement.
• Managed daily banking activities such as deposits and withdrawals.
• Conducted daily store operations, including opening and closing procedures and cash handling.

Check inventory for supplies

• Organized promotional events to increase product awareness.
• Established customer service standards and monitored staff compliance.
• Monitored inventory levels and placed orders to restock shelves.
• Performed regular price checks to ensure competitive pricing.
• Prepared monthly reports on sales figures, expenses, profits.
• Created weekly work schedules for store personnel.
• Developed strategies to maximize sales and profitability.
• Identified opportunities for cost savings through waste reduction initiatives.
• Maintained accurate records of employee performance reviews.
• Resolved customer complaints in a timely manner.
• Planned special promotions or discounts based on market trends.
• Recruited, trained and supervised new employees.
• Reviewed customer feedback to make operational improvements and promote satisfaction.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
• Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Monitored employee performance and identified performance gaps for corrective action.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.