Operations and Customer Service professional with two years of experience in high-demand environments, including restaurant logistics management and food service within military facilities. Specialized in strict hygiene standard compliance, efficient operation of kitchen equipment, and ensuring complete customer satisfaction. Bilingual (Native Spanish speaker), highly motivated to learn quickly, and committed to demonstrating discipline, teamwork, and operational efficiency.
Work History
Food Worker
Eglin Air Force Base
Eglin, FL
02.2024 - 03.2025
Executed large-scale daily food preparation, ensuring compliance with recipes and portion control for military and civilian personnel.
Maintained total cleanliness and hygiene across all kitchen and dining areas, strictly following federal food safety protocols and guidelines (HACCP).
Operated and managed various industrial kitchen equipment (including ovens, fryers, and specialized machinery) to maximize production and safety.
Contributed to a disciplined and team-oriented work environment within a government/military setting.
Hostess (Team Lead)
Vicari Italian Bar & Grill
Corinth, MS
02.2023 - 12.2023
Supervised and directed a team of hostesses, ensuring all front-of-house responsibilities were completed efficiently and on time.
Managed the reservation and seating system, optimizing section assignments for servers and anticipating walk-in flow.
Resolved customer complaints and concerns quickly and professionally, guaranteeing a positive dining experience.
Handled essential administrative tasks, including answering phone calls, managing emails, and scheduling shifts.
Babysitter (Childcare and Development)
Ana Santanta
Niceville, FL
03.2021 - 09.2022
Organized creative and recreational activities that enhanced the children's physical, emotional, and social well-being.
Cared for children of various ages, assisting with meals, dressing, and daily routines.
Maintained a safe environment and established appropriate boundaries and rules.
Education
High School Diploma - undefined
Kaizen Gimnasio Interactivo
01.2016
Skills
Commercial Kitchen Equipment Operation
Reservation Management
Hygiene & Safety Protocols (Military/Federal)
Complaint Handling
Activity Planning
Leadership and supervision
Teamwork and Collaboration
Customer Service and Guest Engagement
Organizational Skills and Task Management
Calm Under Pressure
Education And Certifications
High School Diploma, Kaizen Gimnasio Interactivo, Acacias Meta, 2016-01-01, CPR Certified, Active, Commercial Kitchen Equipment Operation, Practical Experience, Eglin AFB
Timeline
Food Worker - Eglin Air Force Base
02.2024 - 03.2025
Hostess (Team Lead) - Vicari Italian Bar & Grill
02.2023 - 12.2023
Babysitter (Childcare and Development) - Ana Santanta
03.2021 - 09.2022
Kaizen Gimnasio Interactivo - High School Diploma,
Travel Registered Nurse Labor and Delivery at Eglin Air Force Base Labor and DeliveryTravel Registered Nurse Labor and Delivery at Eglin Air Force Base Labor and Delivery