Adriana Bates
Sacramento,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Northern California Advanced Surgery Center
11.2022 - 02.2023
- Enhanced patient satisfaction by efficiently managing th front desk operations and addressing inquiries in a timely manner.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Medical Receptionist
Urgent Care Now
11.2021 - 05.2022
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Stylist
Amazing Lash Studio
07.2018 - 09.2021
- Appointment making
- De-escalation skills
- Provide excellent customer service by identifying specific customer needs.
Education
Licensed Vocational Nurse -
Carrington College
Sacramento, CA02.2024
Medical Assistant Diploma -
MTI College
Sacramento, CA10.2022
Skills
- Centrifugation
- Patient Care
- Injections
- EKG's
- Medical Terminology
- Urinary Analysis
- Capillary Puncture
- Vital Signs
- MS Word
- HIPAA Compliance
- Medical Charting
- Insurance Verification
- Front Desk Operations
- EMR / EHR
Timeline
Medical Receptionist
Northern California Advanced Surgery Center
11.2022 - 02.2023
Medical Receptionist
Urgent Care Now
11.2021 - 05.2022
Stylist
Amazing Lash Studio
07.2018 - 09.2021
Licensed Vocational Nurse -
Carrington College
Medical Assistant Diploma -
MTI College