Adriana Bates
Summary
Administration Manager with a proven track record of leading effective teams and improving operations across multiple departments. Skilled in recruitment, building management, budget reconciliation, onboarding, event planning, culture-building, and cross-functional team development. Known for creating a people-first environment, streamlining workflows, and supporting company-wide strategic goals.
Overview
10
10
years of professional experience
Work History
Administration Supervisor
KYA Services
Santa Ana
12.2022 - Current
- Led full-cycle recruitment for technology, marketing, administration, and business development roles, developing sourcing strategies, screening candidates, coordinating with department leaders, and promoting diversity and high performance through strategic hiring.
- Oversaw infrastructure and maintenance of corporate and off-site locations, including utilities, F&B services, and workspace logistics.
- Team management, fostering accountability and collaboration, implementing cross-training for agility across administrative functions, and providing operational support to technology and marketing teams to align strategies with departmental goals.
- Manage payroll for four departments in compliance with policies and deadlines, lead budget reconciliation for sales, marketing, and administration, and oversee employee expense reporting and review processes.
- Direct company-wide events and tradeshows from planning to execution, including education, décor, venue sourcing, contract negotiations, travel coordination, hospitality, and ROI analysis, with post-event action plans.
- Oversee the onboarding program from scheduling and content creation to instruction and facilitator recruitment, continuously enhancing processes to support employee success and cultural integration.
Store Manager
Starbucks
Laguna Niguel
10.2015 - 10.2021
- Implemented corporate strategies to align with business objectives and to exceed quarterly sales targets.
- Increased annual profits by 15% through strategic business line restructuring and operational improvements.
- Served as an area leader in organizing community service initiatives and staffing events, fostering strong local engagement, and team development.
- Recruited, hired, trained, and led a team of 25+ associates in sales, marketing, and customer service excellence.
- Managed inventory processes, conducted quarterly counts, and prepared monthly profit and loss reports to ensure financial accuracy.
- Cultivated a store culture centered on compassion, community involvement, and exceptional customer experiences.
Education
Business Administration -
Arizona State University
Tempe, AZSkills
- Event planning
- Recruitment strategies
- Budget reconciliation
- Payroll administration
- Process optimization
- Effective communication
- Onboarding programs
- Building & Facilities Management
Timeline
Administration Supervisor
KYA Services
12.2022 - Current
Store Manager
Starbucks
10.2015 - 10.2021
Business Administration -
Arizona State University
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