Adriana Becerra
Mamaroneck,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and enthusiastic person trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
10
10
years of professional experience
Work History
Manager
SoBol
03.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and implemented marketing campaigns to attract new customers.
AJ Burgers
Server
10.2022 - 04.2023
- Answered constant flow of customer calls with minimal wait times.
- Answering the phone and taking orders
- Cleaning tables
- Dealing with customers
- Running food
- Inventory
- Making deserts
- Training new staff
Mount Kisco Sports
Cashier, Front Desk & T- Shirts Printing
10.2019 - 04.2021
- Customer services
- Helping customer to find the right sneakers, depending on their needs.
- Offering cloths
- Printing t-shirt for sports team.
- Cleaning
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Doing inventory for the store
Molly’s
Dishwasher, Salad Girl
12.2018 - 01.2019
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Cleaned up spilled food and condiments to keep buffet area well-maintained
- Making deserts
EF Education
HouseKeeping Supervisor
05.2018 - 09.2018
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
La Chapincita Bakery
Front Counter Cashier
01.2018 - 05.2018
- Complied with health and safety codes to protect staff and Customers
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Resolved customer concerns with positive approach and constructive strategies.
- preparing foods that were not on the counter
- Cleaning on the end of the day
Market Stop 1
Cashier
09.2014 - 01.2015
- Operated cash register for cash, check and credit card transactions with excerent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store dolcies and addressed customer concerns.
- Completed inventory counts and ordered merchandise.
- Making sandwiches
- Helping costumers when they need deli products like ham, turkey, cheese, etc
Education
11 -
Mamaroneck High School
Mamaroneck, NYSkills
- P>Performance improvement
- P>Adaptable
- P>Food storage
- P>New hire training
- P>Safe food handling
- P>Food distribution
- P>Food rotation
- P>Customer assistance
- P>Coaching and mentoring
- P>Money handling
- P>Order taking
- P>Cash register operation
- P>Disinfection Practices
- P>Planning and Coordination
- P>Beverage preparation
- P>Food preparation and safety
- P>Equipment operation
- P>Food running
- P>Table setting knowledge
- P>Inventory oversight
- Time Management
- Staff Management
- Schedule Preparation
- Sales management
- Workforce Management
- Marketing
- Product Management
- Business Development
- Business Planning
- Financial Management
- Customer Service
- Problem Resolution
- Positive Attitude
- Adaptability and Flexibility
- Multitasking
- Multitasking Abilities
- Hiring and Training
Accomplishments
- Trained new staff team members.
- Stored food in designated areas and maintained organization.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Manager
SoBol
03.2023 - Current
AJ Burgers
Server
10.2022 - 04.2023
Mount Kisco Sports
Cashier, Front Desk & T- Shirts Printing
10.2019 - 04.2021
Molly’s
Dishwasher, Salad Girl
12.2018 - 01.2019
EF Education
HouseKeeping Supervisor
05.2018 - 09.2018
La Chapincita Bakery
Front Counter Cashier
01.2018 - 05.2018
Market Stop 1
Cashier
09.2014 - 01.2015
11 -
Mamaroneck High School