Detail-oriented professional with strong customer service and active listening skills. Proven ability in payment processing and scheduling, enhancing client interactions and ensuring efficient operations.
Overview
7
7
years of professional experience
Work History
Mail Contractor
Rico Services
Austin, TX
02.2023 - Current
Operated delivery vehicle efficiently to ensure timely mail distribution.
Sorted and organized mail using automated sorting systems for improved workflow.
Communicated effectively with clients regarding delivery schedules and special instructions.
Assisted in training new contractors on safety protocols and operational procedures.
Hospitality Worker
Duval Windsor Rehabilitation Center
Austin, TX
02.2022 - 02.2023
Assisted in daily meal service, ensuring timely delivery and adherence to dietary requirements.
Maintained cleanliness and organization of dining and common areas, enhancing resident comfort.
Supported residents with mobility and personal care tasks, promoting independence and dignity.
Collaborated with team members to streamline workflow during peak service hours, improving efficiency.
Engaged with residents in recreational activities, fostering a positive community atmosphere.
Front Desk Receptionist
Banyan Tree Dental
Austin, TX
02.2019 - 05.2021
Greeted patients warmly, ensuring a positive first impression and enhancing customer experience.
Managed appointment scheduling using dental practice management software, optimizing office efficiency.
Assisted patients with insurance verification processes, improving overall satisfaction with service provided.
Maintained organized patient records, ensuring accuracy and compliance with privacy regulations.