Adriana Bernal
Caldwell,TX
Summary
Accomplished professional with a proven track record at College Station ISD, adept in behavior monitoring and bilingual communication. Expert in client records management and database management, enhancing efficiency and service quality. Excelled in crisis with students, significantly improving community engagement and support systems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Facilities Coordinator position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Counselor Secretary/Assistant Registrar
College Station ISD
09.2021 - 07.2024
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Communicated closely with counselor to devise programs and activities based on developmental and academic levels.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Arranged and facilitated therapy sessions for students', parents, and families.
- Developed and expanded referral system of service providers to assist clients in attaining services.
- Provided emergency response in crisis situations to diffuse tensions and prevent any fighting.
- Determined students' risk of self-harm or other dangerous behaviors.
- Entered data into system and updated students contacts with information to keep records current.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Requested records for incoming students and well as sending records of students that withdrew from our campus.
- Coordinated orientations, registration sessions and social events for new students.
- Monitored enrollment processes to meet regulations and accreditation standards.
AP Secretary/ Attendance Clerk
Bryan ISD
12.2013 - 08.2015
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Updated spreadsheets and databases to track, analyze, and report on students.
- Screened visitors and issued badges to maintain safety and security.
School Bus Driver
Bryan ISD
12.2009 - 12.2013
- Transported student passengers safely along prescribed routes according to tight schedules.
- Maintained Texas driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Drove bus along assigned route, picking up students.
- Enforced student behavior policies and responded to student emergencies.
- Identified and reported mechanical problems and safety hazards.
- Worked closely with school administration and transportation to maintain smooth operations.
- Recorded bus route and made notes for substitute drivers.
Dispatcher
Knife River
07.2007 - 11.2009
- Closely monitored dispatch board to triage and prioritize over 25-30 daily calls.
- Directed dispatching, routing, and tracking of 25 fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within the company.
- Generated reports to track deliveries and maintain proper records and documentation.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
Education
No Degree -
Pnn Foster Career School
Pennsylvania , United States07.2015
High School Diploma -
Penn Foster High School
Pennsylvania, United States08.2011
Skills
- Communication skills
- HIPAA
- Client Records Management
- Bilingual in Spanish and English
- Database Management
Timeline
Counselor Secretary/Assistant Registrar
College Station ISD
09.2021 - 07.2024
AP Secretary/ Attendance Clerk
Bryan ISD
12.2013 - 08.2015
School Bus Driver
Bryan ISD
12.2009 - 12.2013
Dispatcher
Knife River
07.2007 - 11.2009
No Degree -
Pnn Foster Career School
High School Diploma -
Penn Foster High School
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