Adriana Burrola
Goodyear,AZ
Overview
8
8
years of professional experience
Work History
Store Manager
Rent A Center Warehouse & Retail Store
Goodyear, AZ
02.2024 - Current
- Recruited, trained and supervised new employees.
- Planned special promotions or discounts based on market trends.
- Created weekly work schedules for store personnel.
- Maintained accurate records of employee performance reviews.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Monitored inventory levels and placed orders to restock shelves.
- Updated POS system with new products and promotional offers.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Sales Manager
Rent A Center Warehouse & Retail Store
Tucson, AZ
06.2018 - 02.2024
- Managed daily operations of sales department, including supervision of staff members.
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints regarding sales and service.
- Built sales forecasts and schedules to reflect desired productivity targets.
Customer Service Manager
Walmart
Tucson, AZ
08.2016 - 04.2018
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Desert View High School
Tucson, AZ07-2014
Skills
- Retail Inventory Management
- Employee Training
- Team Development
- Shift Scheduling
- Supply Ordering
- Customer Service Management
- Work Planning and Prioritization
- Team Leadership
- Reliable
Languages
English
Professional
Spanish
Full Professional
Timeline
Store Manager
Rent A Center Warehouse & Retail Store
02.2024 - Current
Sales Manager
Rent A Center Warehouse & Retail Store
06.2018 - 02.2024
Customer Service Manager
Walmart
08.2016 - 04.2018
High School Diploma -
Desert View High School