Daylin Clay
Lambert,MS
Summary
Dynamic and detail-oriented professional with experience at Amazon Web, excelling in packaging and labeling while ensuring efficient order fulfillment. Proven problem-solver with strong team collaboration skills, consistently achieving targets and enhancing customer satisfaction in high-pressure environments. Committed to maintaining high-quality service standards and optimizing operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon Web
06.2022 - 08.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Inbound Call Center Representative
BroadPath
02.2020 - 11.2020
- Reduced call wait times by efficiently managing call queues and prioritizing urgent requests.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Maintained high-quality service standards for all inbound calls, ensuring prompt and accurate assistance.
- Assisted team members with challenging calls, providing guidance and support to ensure positive outcomes.
Education
Delta Academy
MarksSkills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Order picking
- Shipping and receiving
Certification
- Certified Forklift Operator for 3yrs
Timeline
Warehouse Associate
Amazon Web
06.2022 - 08.2022
Inbound Call Center Representative
BroadPath
02.2020 - 11.2020
Delta Academy
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