Adriana Bustillos
San Juan,TX
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
9
9
years of professional experience
Work History
Housekeeping Cleaner
Gerber Manufacturer
03.2023 - 11.2023
- Washed and put away kitchen dishes, utensils and glassware.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Handled requests for extra linens, toiletries and other supplies.
Manager
Taqueria La Estacion
08.2021 - 02.2023
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
Receptionist Administrator
Sweet Dreams Inc.
08.2014 - 06.2016
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Maintained up-to-date knowledge of industry practices by attending workshops, conferences, and continuing education courses relevant to receptionist administration duties.
- Facilitated seamless business operations by acting as a liaison between clients/vendors/staff when necessary for conflict resolution or problemsolving.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Medical Office Specialist
South Texas Vocational Technical Institute - McAllen
Mcallen, TX05.2010
Skills
- Window Cleaning
- Dusting Techniques
- Efficient Cleaning Techniques
- Kitchen Cleaning
- Odor Control
- Bathroom cleaning
- Cleaning techniques
- Restroom detailing
Timeline
Housekeeping Cleaner
Gerber Manufacturer
03.2023 - 11.2023
Manager
Taqueria La Estacion
08.2021 - 02.2023
Receptionist Administrator
Sweet Dreams Inc.
08.2014 - 06.2016
Medical Office Specialist
South Texas Vocational Technical Institute - McAllen