Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adriana Bustillos

Del Rio,TX

Summary

Accomplished bookkeeper with expertise in financial recordkeeping and reporting at HEB Grocery Store. Demonstrated strong analytical skills and problem-solving abilities, leading to reduction in wait times through workflow optimization. Proven track record in audit preparation and exceptional organization, ensuring compliance and operational efficiency. Skilled in cash flow management and confidential document control.

Overview

9
9
years of professional experience

Work History

Service Leader

HEB Grocery Store
08.2024 - Current
  • Provided execptional costumer service by resolving customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Trained and supervised team of customer service representatives in providing quality service to customers.
  • Attracted potential customers by answering questions and suggesting information about other products and services.
  • Contributed in sales growth by motivating my team to meet sales targets.
  • Implemented workflow optimization that reduced average wait times during peak hours.



Bookkeeper

HEB Grocery Store
01.2017 - Current
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Ensure all cash registers were adequately funded and contained the correct amount of currency.
  • Conducted regular audits and prepared reports in accordance with identified variances.
  • Managed financial transactions by processing deposits in alignment with store policies and procedures.
  • Oversaw the handling and depositing of checks, ensuring adherence to established protocols.
  • Responded to incoming phone calls in a professional and timing matter.
  • Maintained an organized and efficient work environment to support operational effectiveness.
  • Prepared, printed and filed daily reports.

Cashier

H-E-B
09.2016 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Del Rio High School
Del Rio, TX

Skills

  • Financial Recordkeeping & reporting
  • Cash flow management
  • Attention to detail
  • Strong Analytical skills
  • Problem Solving
  • Confidential document control
  • Audit preparation
  • Auditing
  • Exceptional organization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Service Leader

HEB Grocery Store
08.2024 - Current

Bookkeeper

HEB Grocery Store
01.2017 - Current

Cashier

H-E-B
09.2016 - Current

High School Diploma -

Del Rio High School

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