Adriana Calderon
United States Air Force Reserve
Pembroke Pines
2
Languages
4
years of professional experience
Versatile and highly dependable professional with experience across retail, customer service, admissions, and military environments. Proven ability to adapt quickly to new responsibilities, learn procedures, work independently or as part of a team, and maintain a high level of professionalism in fast-paced settings. Strong communication, organization, attention to detail, and problem-solving skills, with a demonstrated commitment to reliability, accountability, and completing tasks efficiently. Currently pursuing a Bachelor’s degree in Criminal Justice with a minor in Finance.
Work History
Aircraft Armament Systems Specialist (2W1X1)
1 Year 1 Month- Achieved Top Graduate distinction during technical training, demonstrating exceptional proficiency and commitment.
- Trained in detailed technical procedures, safety requirements, and established standards, ensuring compliance and operational readiness.
- Developed strong attention to detail, discipline, teamwork, and accountability through military training and service.
- Managed inventory control for armament supplies, optimizing resource allocation and reducing waste.
- Secret security clearance.
- Rank: Airman First Class (E-3)
Admissions Agent
1 Year 1 Month- Engaged prospective students and customers professionally in a remote environment to support informed decision-making.
- Guided individuals through admissions and enrollment process, ensuring a seamless experience.
- Ensured professionalism, accuracy, and attention to detail in all customer interactions, enhancing satisfaction.
- Managed responsibilities independently while meeting expectations in a remote work setting.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Customer Service Staff (CSS)
3 Years 4 Months- Delivered professional and courteous customer service in high-volume retail environment, enhancing customer satisfaction.
- Addressed customer questions, requests, and service-related concerns, ensuring timely resolutions.
- Facilitated daily store operations, maintaining accuracy and organization to support overall efficiency.
- Worked effectively as part of a team to meet operational and customer service needs.
- Followed company procedures and maintained a dependable work ethic in a fast-paced environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Criminal Justice, Finance
- Expected May 2027
- GPA: 3.8
- Bright Futures Scholarship Recipient
High School Diploma
- Awarded Cambridge AICE Diploma
- Awarded Florida Academic Scholars
Skills
Following Procedures & Safety Standards
Attention to Detail
Retail Operations
Customer Service
Dependability & Accountability
Time Management
Organization
High-pressure environments
Teamwork & Collaboration
Professional Communication
Adaptability
Languages
English
Spanish
HONORS & CREDENTIALS
Air Force Technical Training – Top Graduate
Timeline
Aircraft Armament Systems Specialist (2W1X1)
United States Air Force Reserve
07.2025 - CurrentRead More
Admissions Agent
Conversion Calls
01.2025 - 02.2026Read More
Customer Service Staff (CSS)
Publix
09.2022 - 01.2026Read More
Florida International University (FIU)
Bachelor of Science from Criminal Justice, Finance
Read More
Pembroke Pines Charter High School
High School Diploma
Read More