Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Accomplished project deadlines by assisting with task completion whenever required.
Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Facilitated transportation to and from appointments.
Caregiver
HomeCare Inc.
01.2001 - 09.2011
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Home Health Aide (HHA)
The Medical Team
10.1999 - 12.2000
Provide routine individualized healthcare such as changing bandages and dressing wounds, and applying topical medications to the elderly, convalescents, or persons with disabilities at the patient's home or in a care facility
Monitor or report changes in health status
May also provide personal care such as bathing, dressing, and grooming of patient.
Armed Security Officer
Initial Security
01.1999 - 09.2000
Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules
May operate x-ray and metal detector equipment.
Safety Officer
Block By Block
11.2015 - 11.2016
Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
Enhanced emergency response times by developing and executing comprehensive evacuation plans.
Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
Security Officer
Florida Security Group
12.2016 - 11.2017
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Assistant Kitchen Staff Member
Ironside Pizzeria
12.2017 - 12.2018
Improved kitchen efficiency by assisting with food preparation and maintaining a clean workspace.
Contributed to a positive dining experience for guests by promptly fulfilling special dietary requests and needs.
Enhanced teamwork among kitchen staff through effective communication and collaboration during busy service periods.
Supported head chef in creating innovative dishes and seasonal menus, resulting in increased customer satisfaction.
Instacart Shopper
Instacart
01.2019 - 11.2019
Increased customer satisfaction by providing timely and efficient grocery shopping services.
Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
Security Officer
Nation Security
12.2019 - 11.2020
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Security Officer
Regions Security
12.2020 - 12.2021
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Security Officer
Admiral Security Services, Inc.
11.2021 - 05.2022
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Homemaker Aide
Home Business
06.2022 - 09.2022
Enhanced client satisfaction by providing personal care and assistance with daily living activities.
Improved clients'' quality of life by offering companionship and emotional support during difficult times.
Supported clients with household tasks, such as cleaning, laundry, and meal preparation to maintain a clean and comfortable environment.
Assisted clients in maintaining personal hygiene, including bathing, dressing, and grooming for a dignified appearance.
Customer Service Cashier
Bath & Body Works
10.2022 - 12.2022
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Streamlined the checkout process for faster service and improved customer experience.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Customer Service Cashier
Dairy Queen
01.2023 - 03.2023
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Streamlined the checkout process for faster service and improved customer experience.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Collaborated with team members to ensure smooth operations during peak hours.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Security Officer
Noth America Security Group
03.2023 - 06.2023
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control.
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 06.2023
Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Expedited order processing for increased efficiency in high-volume periods.
Maintained a clean and organized workspace, adhering to strict sanitation standards.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Customer Service Cashier
Dollar General Store
05.2023 - 07.2023
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Streamlined the checkout process for faster service and improved customer experience.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Collaborated with team members to ensure smooth operations during peak hours.
Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Caregiver, Special Needs
Rockhouse Services
07.2023 - Current
Enhanced the quality of life for special needs individuals by providing personalized care and attention.
Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
Increased client''s independence with consistent skill-building exercises and positive reinforcement.
Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
Offered support to assist with supervising special needs individuals in home.
Maintained clean and safe environment to prevent accidents and promote health.
Provided assistance to individuals with disabilities by helping with activities of daily living.
Prepared meals and snacks to provide proper nutrition and hydration.
Kept complete and accurate records, documenting care and patient
Administered medication to manage symptoms and promote healing.
Education
1 Year of College or a Technical or Vocational School - Security Officer
Legacy Protection Group
Miami, FL
11.2011
High School Diploma - Foreign Languages and Business
Istituto Commerciale in Lingue Estere
Chiampo, IT
06.1985
Skills
Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints
Excellent communication, reading and writing skills Fully proficient in Italian and English Basic knowledge of Spanish
Supporting Daily Living Needs
Positive Reinforcement Methods
Behavior Redirection
Cleaning Products
Activities
I volunteered as general help for the California AIDS PROJECT food bank and mailroom in 1993 for about 6 months.
I volunteered for different activities at my kids' schools during the years.
Other Skills
• Clean, cook, laundry and drive.
Languages
English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Limited Working
Certification
• Private Security License
• Tesol Teaching Certification
• Food Handler Certification
• Driver's License/ Class C
• TWIC/ TSA Issued
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Caregiver, Special Needs
Rockhouse Services
07.2023 - Current
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 06.2023
Customer Service Cashier
Dollar General Store
05.2023 - 07.2023
Security Officer
Noth America Security Group
03.2023 - 06.2023
Customer Service Cashier
Dairy Queen
01.2023 - 03.2023
Customer Service Cashier
Bath & Body Works
10.2022 - 12.2022
Homemaker Aide
Home Business
06.2022 - 09.2022
Security Officer
Admiral Security Services, Inc.
11.2021 - 05.2022
Security Officer
Regions Security
12.2020 - 12.2021
Security Officer
Nation Security
12.2019 - 11.2020
Instacart Shopper
Instacart
01.2019 - 11.2019
Assistant Kitchen Staff Member
Ironside Pizzeria
12.2017 - 12.2018
Security Officer
Florida Security Group
12.2016 - 11.2017
Safety Officer
Block By Block
11.2015 - 11.2016
Personal Assistant
Russell Inc.
09.2011 - 10.2015
Caregiver
HomeCare Inc.
01.2001 - 09.2011
Home Health Aide (HHA)
The Medical Team
10.1999 - 12.2000
Armed Security Officer
Initial Security
01.1999 - 09.2000
1 Year of College or a Technical or Vocational School - Security Officer
Legacy Protection Group
High School Diploma - Foreign Languages and Business
Insurance Agent/Owner/Agent/Owner/Customer Service Representative at Russell And Russell InsuranceInsurance Agent/Owner/Agent/Owner/Customer Service Representative at Russell And Russell Insurance