Adriana Castro
Miami,FL
Summary
Results-oriented professional with experience at Ascendant, specializing in patient communication and logistics coordination. Demonstrated success in improving customer service and optimizing operations, leading to efficient scheduling and referral processes. Strong time management skills and adaptability in fast-paced environments ensure exceptional support delivery.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist Part Time
Fast Care Urgent Care
Aventura , Fl
05.2025 - Current
- Performed data entry of patient demographics into EMR system.
- Collect Urine samples from patients for laboratory testing purposes.
- Answer phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Advise patients about their benefits packages, deductibles, copays.
Adjusters Assistant
Ascendant
Coral Gables, FL
06.2021 - Current
- Answer incoming calls from potential new patients and existing patient inquiries.
- Assist with scheduling referrals and prior authorizations.
- Managed patient transportation and appointment scheduling.
Front Desk Receptionist Full Time
Fast Care Urgent Care
Aventura, FL
10.2015 - 05.2021
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed patient registration and scheduling of appointments.
Education
High School Diploma -
La Progresiva
Miami, FL06-2006
Skills
- Patient communication
- Time management
- Customer service
- Team collaboration
- Fast learner
- Multitasking and organization
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist Part Time
Fast Care Urgent Care
05.2025 - Current
Adjusters Assistant
Ascendant
06.2021 - Current
Front Desk Receptionist Full Time
Fast Care Urgent Care
10.2015 - 05.2021
High School Diploma -
La Progresiva
Similar Profiles
Gadeer HarbGadeer Harb
Medical Receptionist at Fast Care MD Urgent CareMedical Receptionist at Fast Care MD Urgent Care
Bradley JonesBradley Jones
LPN at Fast Pace Urgent CareLPN at Fast Pace Urgent Care
Macie LongMacie Long
Medical Assistant at Fast Pace Urgent CareMedical Assistant at Fast Pace Urgent Care
Sylvia CarrilloSylvia Carrillo
Teacher at BridgePrep Academy Interamerican CampusTeacher at BridgePrep Academy Interamerican Campus
Camila AlonsoCamila Alonso
Human Resources Assistant at Pt NowHuman Resources Assistant at Pt Now