Adriana Calles
Houston,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Personal Shopper
H-E-B Grocery
Houston, TX
08.2020 - 04.2024
- Assisted customers in selecting items that met their individual needs and preferences.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Responded promptly to customer inquiries via phone calls or emails.
- Secured and stored items until customer pickup.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Listened to customer needs to identify and recommend best products and services.
- Greeted customers and answered product or service questions.
- Suggested comparable products to replace out-of-stock items.
- Assisted teammates with daily tasks during peak periods.
- Asked store associates for help locating missing products.
- Recruited, hired and trained new hires to optimize profitability.
Work Study Assistant
Lone Star College
Houston, Texas
10.2016 - 12.2018
- Assisted with scheduling meetings, appointments, and conference calls.
- Answered phone calls professionally while addressing customer inquiries promptly.
- Prepared reports using word processing software packages like Microsoft Word or Excel.
- Collaborated with other departments to ensure successful completion of projects within deadlines.
- Greeted visitors warmly in a professional manner while providing assistance when needed.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided peer advising on academic and extracurricular opportunities.
- Assisted department with special projects and tasks to meet deadlines.
- Planned and implemented strategies to improve outreach efforts.
Education
Marketing
University of Houston
Houston, TX12-2026
Associate of Arts - Marketing
Lone Star College
Houston12-2018
Skills
- Relationship Building
- Documentation And Reporting
- Decision-Making
- Attention to Detail
- Planning and Organization
- Verifying Order Accuracy
- Lift up to 50 pounds
- Multitasking
- Bilingual
- Organization and Time Management
- Friendly, Positive Attitude
Affiliations
- Drawing
- Walking at the park
- Reading
- Going to Rockets games
Languages
English
Professional
Spanish
Professional
Timeline
Personal Shopper
H-E-B Grocery
08.2020 - 04.2024
Work Study Assistant
Lone Star College
10.2016 - 12.2018
Marketing
University of Houston
Associate of Arts - Marketing
Lone Star College