Adriana Carranza
San Jose,CA
Summary
Friendly, adaptable and collaborative Patient Care Lead motivated to work with patients, families and care teams efficiently. Successful at devising satisfying solutions to complex problems, organized, dependable & successful at managing multiple priorities with a positive attitude.
Overview
14
14
years of professional experience
Work History
Patient Care Coordinator IV
Stanford Health Care
01.2019 - 07.2023
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked with patients to schedule tests and procedures.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Facilitated communication between patients and various departments and staff.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Medical Assistant Lead/Patient Care Technician
Stanford Health Care
08.2013 - 01.2019
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Mentored & Trained new hires, resulting in stronger staff development and increased productivity.
Medical Assistant
James A Watson Md Inc
01.2010 - 08.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor in clinic procedures, including preparing room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Medical Assistant Certification -
Bryman College
San Jose, CA2009
Skills
Detail Oriented
Time Management
Timeline
Patient Care Coordinator IV
Stanford Health Care
01.2019 - 07.2023
Medical Assistant Lead/Patient Care Technician
Stanford Health Care
08.2013 - 01.2019
Medical Assistant
James A Watson Md Inc
01.2010 - 08.2013
Medical Assistant Certification -
Bryman College
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