Adriana Carrillo
Ridgecrest,CA
Summary
Dynamic and results-oriented professional with a proven track record at Amazon, adept at problem-solving and improving client satisfaction. Excels in customer service and relationship building, leveraging teamwork and Microsoft Excel skills to enhance operational efficiency. Demonstrated ability to exceed targets through innovative solutions and effective time management.
Personable and positive individual with knack for creating welcoming environments. Familiar with customer service principles and adept at handling administrative tasks efficiently. Committed to ensuring seamless front desk experience for all visitors.
Overview
1
1
Certification
Work History
Sales Associate
Marshalls
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Problem Solver
Amazon
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Defined problems to make decisions and moved forward to support quick resolution.
- Improved client satisfaction with detailed needs assessments and tailored solutions.
- Reduced discrepancies in inventory by promptly identifying and reporting damaged or missing items upon receipt.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
Education
Medical Assistant Administrative -
Cerro Coso Community College
Ridgecrest, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Relationship building
- Microsoft Excel
- Knowledge of medical terminology
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Awarded “Employee of the Month” in 2022.
Certification
- Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association.
Languages
Spanish
Professional Working
Timeline
Sales Associate
Marshalls
Problem Solver
Amazon
Medical Assistant Administrative -
Cerro Coso Community College