Adriana Cedillo
Reseda
Summary
Experienced with managing daily motel operations, including guest services and staff supervision. Utilizes effective communication and organizational skills to maintain smooth operations. Track record of fostering welcoming environment and resolving issues promptly.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Determined, recent graduate with hospitality management degree. Highly effective in greeting guests and resolving issues. Looking for position in hospitality industry focused on providing exceptional service.
Overview
2
2
years of professional experience
Work History
Hotel Angeleno
Ascot Hotel
10.2022 - Current
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Education
GED -
Jhonn F Keneddy
11254 Gothic Ave Granada Hills, CA 91344 United St04-2010
Skills
- Guest relations management
- Guest services management
- Telephone etiquette
- Housekeeping oversight
- Customer service
- Teamwork and leadership
- Flexible schedule
- Room inspections
- Hotel operations
- Guest services
- Adaptability and flexibility
- Effective communication
- Active listening
Languages
Spanish
Full Professional
Timeline
Hotel Angeleno
Ascot Hotel
10.2022 - Current
GED -
Jhonn F Keneddy
Similar Profiles
Bipin GurungBipin Gurung
Chef De Partie at Hotel West End and Cafe 63 Ascot,Hotel SalisburyChef De Partie at Hotel West End and Cafe 63 Ascot,Hotel Salisbury
ARPIT VERMAARPIT VERMA
Commis Chef at Royal Ascot HotelCommis Chef at Royal Ascot Hotel
Ondrej DzobakOndrej Dzobak
Administrator at Ascot Transport LimitedAdministrator at Ascot Transport Limited