Adriana Centers
Lexington,KY
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Dairy Queen Grill & Chill. Proven expertise in cleaning and sanitizing, alongside effective time management and organizational abilities. Recognized for maintaining high standards of safety and cleanliness while enhancing guest experiences through attentive service.
Overview
10
10
years of professional experience
Work History
Housekeeper
Compass Group USA
Lexington, KY
12.2023 - Current
- Maintained cleanliness and sanitation standards in assigned areas
- Utilized cleaning equipment effectively to achieve optimal results.
- Followed safety protocols while handling chemicals and equipment.
- Trained new staff on proper cleaning techniques and procedures.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
Grocery Stocker
Meijer
11.2020 - 11.2023
- Stocked shelves efficiently to maintain product availability and enhance customer shopping experience.
- Organized inventory to optimize product placement and facilitate easy access for restocking.
- Assisted in receiving shipments, verifying accuracy of incoming products against purchase orders.
- Maintained cleanliness and organization of stockroom to ensure compliance with safety standards.
- Provided exceptional customer service by responding promptly to inquiries about product locations and availability.
- Trained new employees on stocking procedures, safety protocols, and store layout for efficiency improvement.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
Warehouse Worker
Amazon
Lexington, KY
07.2019 - 11.2023
- Maintained cleanliness and safety protocols throughout warehouse environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Evaluated returned merchandise for disposal, resale, or vendor return processes.
- Managed printing and shipping operations for book distribution
Crew Member
Dairy Queen Grill & Chill
05.2016 - 04.2017
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and timely service.
- Operated kitchen equipment and adhered to food safety standards to maintain high-quality food preparation.
- Assisted in maintaining cleanliness and organization of dining area, contributing to positive guest experiences.
- Collaborated with team members to efficiently fulfill orders during peak hours, enhancing overall workflow.
- Managed cash register operations accurately, processing transactions and handling customer inquiries effectively.
- Implemented inventory control measures, assisting in restocking supplies to minimize shortages during busy shifts.
- Engaged with customers to promote menu items and specials, driving sales through effective communication skills.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
No Degree -
Lee's College
Jackson, KYHigh School Diploma -
Wolfe County High School
Campton, KY05.2013
Skills
- Cleaning and sanitizing
- Infection control
- Chemical handling
- Room preparation
- Waste removal
- Physical stamina
- Customer service
- Time management
- Attention to detail
- Problem-solving
- Workplace safety compliance
- Storage area organization
- Strong work ethic
- Organizational skills
- Decision-making
- Flexible schedule
- Picking and packing
- Heavy lifting
- Warehouse safety
- Clear communication
- Material handling
- Pallet jack handling
- Stacking and staging
- Unpacking merchandise
- Receiving and processing shipments
- Order fulfillment
Volunteer
Volunteer at Wolfe County Animal Shelter. Keeping record of dogs arriving, administration of medications, assisted in behavioral training, assisting customers with adoption
Timeline
Housekeeper
Compass Group USA
12.2023 - Current
Grocery Stocker
Meijer
11.2020 - 11.2023
Warehouse Worker
Amazon
07.2019 - 11.2023
Crew Member
Dairy Queen Grill & Chill
05.2016 - 04.2017
No Degree -
Lee's College
High School Diploma -
Wolfe County High School