Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adriana Cifuentes Montoya

Dunellen,NJ

Summary

Accomplished Manager with a proven track record at INVERSIONES YANELIS, enhancing team performance and customer satisfaction through strategic planning and operations management. Expert in resolving conflicts and cross-training employees, demonstrating exceptional team leadership and marketing skills. Achieved significant tasks within tight deadlines, showcasing a results-driven approach and critical thinking. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Manager

INVERSIONES YANELIS
04.2015 - 01.2024
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Receptionist

Hotel Castillo Real
01.2010 - 02.2015
  • Maintained confidentiality of information regarding clients and company.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

High School Diploma -

Santa Teresita
Colombia

Bachelors - Administration

Sena

Skills

  • Strategic Planning
  • Operations Management
  • Marketing
  • Team Leadership

Languages

Spanish
Full Professional
English
Limited Working

Timeline

Manager

INVERSIONES YANELIS
04.2015 - 01.2024

Receptionist

Hotel Castillo Real
01.2010 - 02.2015

High School Diploma -

Santa Teresita

Bachelors - Administration

Sena
Adriana Cifuentes Montoya