Adriana Correa Berly
East Longmeadow,MA
Summary
Friendly and helpful individual. Great with customer service and any life needs. I have five years of customer experience. I am able to handle multiple tasks on daily basis. I am also great at giving life advice. I am very passionate for everything I do. I am always motivated to always be busy. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Lastly I am extremely driven, with a clear goal to succeed.
Overview
2
2
years of professional experience
Work History
Sales Lead Manager
Aeropostale
Holyoke, MA
10.2021 - 12.2023
- Coached, developed and motivated team to achieve revenue goals.
- Created and maintained sales environment to support business objectives.
- Established long-term partnerships with distributors and wholesalers across multiple regions.
- Tracked monthly sales to generate reports for business development planning.
- Analyzed team performance on weekly basis through review of in-depth reports.
- Greet customers throughout the sales floor.
- Process purchases and refunds on the register for customers
- Provided customer assistance to find right size or intended products.
- Offering extensive knowledge on products, catalogs, and updates for the company.
- In charged of store opening and closing store.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Chicopee Comprehensive High School
Chicopee, MA06-2023
Criminal Justice
University of Saint Joseph
West Hartford, CTSkills
- Customer Follow-Up
- Internet Sales
- Sales Team Management
- Sales Strategies
- Able to speak, read, and write in English and Spanish
- Able to perform under pressure and carry self in a professional manner
- Ability to work well within a team and independently
- Maintains a positive outlook when dealing with customers in a retail environment
- Able to accurately direct and guide others with specific needs
- Carry a positive attitude leading others, guiding, and overall plan to complete tasks
- Relationship Building
- Goal Setting
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Full time college student
- Full time college athlete
Timeline
Sales Lead Manager
Aeropostale
10.2021 - 12.2023
High School Diploma -
Chicopee Comprehensive High School
Criminal Justice
University of Saint Joseph