Adriana Crews
Miami,FL
Summary
Knowledgeable dental professional seeking new role. Demonstrated proficiency in problem-solving and client communication, consistently delivering optimal outcomes. Possesses foundational knowledge in systems analysis, coupled with proficiency in customer service. Aiming to leverage these transferable skills in new field, enhancing efficiency and client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Advisor
Digitech Dental Restorations
08.2025 - Current
- Served as primary point of contact for triaging restorative case issues.
- Collaborated with cross-functional teams to streamline communication between departments, enhancing overall productivity.
- Provided technical support to dental teams, ensuring efficient workflow and addressing case issues.
- Served as a key liaison between clients and internal teams, facilitating clear communication on project requirements and deliverables.
Opening Crew Member
Dunkin' Donuts
04.2025 - 08.2026
- Delivered exceptional customer service in fast-paced environment.
- Collaborated with team to improve workflow efficiency during peak hours.
- Processed transactions quickly and accurately, ensuring positive customer experiences.
- Prepared food items according to established recipes and portion sizes consistently.
- Operated coffee machines and equipment efficiently for optimal beverage quality.
- Assisted in training new team members on operational procedures and best practices.
Sales Associate
Walmart
04.2025 - 08.2025
- Collaborated with team members to manage inventory levels and restock shelves promptly.
- Maintained product displays to ensure visual appeal and compliance with company standards..
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Dental Sales Representative
Miami Cosmetic Smile Design
08.2024 - 04.2025
- Collaborated with dental team to ensure seamless patient care and communication.
- Developed and maintained comprehensive treatment plans for diverse patient needs.
- Educated patients on treatment options, enhancing understanding and satisfaction levels.
- Coordinated scheduling of patient appointments, optimizing clinic workflow efficiency.
- Contributed to revenue growth by identifying opportunities for upselling services or recommending additional treatments based on patient needs.
- Assisted in developing marketing strategies to attract new patients, expanding the practice''s client base.
Dental Assistant
Middletown Dental Associates
01.2024 - 08.2024
- Prepared treatment rooms by sterilizing instruments and organizing materials efficiently.
- Assisted in patient care, ensuring comfort and understanding of procedures.
- Maintained patient records with accuracy, facilitating seamless communication with dental team.
- Collaborated with dentists during procedures to enhance workflow and patient outcomes.
- Educated patients on postoperative care and oral hygiene practices effectively.
Education
Bachelor of Science - Biological Sciences
Florida International University
Miami, FL04.2026
High School Diploma -
Pine Bush High School
Pine Bush, NY06.2023
Certified Dental Assistant - Dental Sciences
Orange Ulster BOCES
Goshen, NY06.2023
Skills
- Training and mentoring
- Communication
- Customer support
- Operational documentation editing
- Tech-Savvy
- Typing
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
Certification
Certified Dental Assistant
BLS
CPR
Timeline
Technical Advisor
Digitech Dental Restorations
08.2025 - Current
Opening Crew Member
Dunkin' Donuts
04.2025 - 08.2026
Sales Associate
Walmart
04.2025 - 08.2025
Dental Sales Representative
Miami Cosmetic Smile Design
08.2024 - 04.2025
Dental Assistant
Middletown Dental Associates
01.2024 - 08.2024
Bachelor of Science - Biological Sciences
Florida International University
High School Diploma -
Pine Bush High School
Certified Dental Assistant - Dental Sciences
Orange Ulster BOCES