Adriana Davila
Waukegan,IL
Summary
Five plus years of work experience specializing in customer service. Through these experiences exceptional customer service and communication skills were gained. Demonstrates well composed, defined, and determined communication/people skills. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Resourceful HR Recruiter polished in posting and advertising job vacancies through print, audio and virtual mediums and evaluating applicants by discussing job requirements and qualifications. Driven and goal-oriented professional possessing first-rate decision-making and time management skills paired with deep familiarity of interviewing techniques. Expertise in recruitment and applicant screening.
Overview
6
6
years of professional experience
Work History
HR Recruiter
International Precision Components Corporation
06.2023 - Current
- Coordinated schedules to arrange management interviews with applicants.
- Utilized applicant tracking systems effectively, improving overall efficiency of the recruiting process.
- Implemented innovative sourcing techniques to identify passive candidates for hard-to-fill roles.
- Assisted with writing job postings and job descriptions for boards.
- Operated and maintained applicant tracking and candidate management systems.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
- Enhanced candidate experience by streamlining the interview process and providing timely feedback.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collaborated closely with colleagues across departments to ensure alignment between business objectives and talent acquisition strategies.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Organized career fairs and employer branding events, increasing brand awareness among potential candidates.
- Studied job descriptions and qualifications to determine applicant requirements.
- Collaborated with hiring managers to understand job requirements and expectations.
- Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
Patient Concierge Specialist
Warner Institute
07.2020 - 06.2023
- Exhibits excellent telephone skills
- Customer service skills
- Coordinates and maintains front office staff schedules
- Participates in achievement of organizational and departmental goals
- Maintains providers schedules
- Schedules patients accurately and efficiently
- Followed scheduling guidelines to maximize efficiency when booking meetings or external events
- Maintained detailed and accurate records of visitor requests and of calls received
- Handled cash and credit card payments with accuracy.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Facilitated communication between patients and various departments and staff.
- Documentation scanning
Cashier
Churro Factory
05.2018 - 10.2020
- Company food handling and safety procedures
- Active team member and communicated with entire team
- Maintained friendly and courteous demeanor while providing fast and efficient service to customers
- Provided efficient and courteous service to customers
- Delivered exceptional customer service at all points of contact
- Built and maintained positive working relationships with co-workers.
Education
Bachelor of Science in Business Administration -
Roosevelt University
Chicago, IL05.2023
Skills
- Manages well in a fast-paced environment
- Time Management
- Computer Skills (MS Word, Excel, PowerPoint, and email)
- Database Administration
- Customer and Client Relations
- Verbal and Written Communication
- Organization Skills
- Personnel Recruitment
- Candidate Sourcing
- Microsoft Office
- Recruitment and hiring
- In-Person and Telephone Interviewing
- Recordkeeping
Awards
- GPA: 3.77
- Dean's List
- Member of the International Business Honor Society
- Member of the Franklin Honor Society
- Magna Cum Laude
- Graduated with honors
Timeline
HR Recruiter
International Precision Components Corporation
06.2023 - Current
Patient Concierge Specialist
Warner Institute
07.2020 - 06.2023
Cashier
Churro Factory
05.2018 - 10.2020
Bachelor of Science in Business Administration -
Roosevelt University