Adriana Dean
San Jose,CA
Summary
Currently completing courses to become an Emergency Medical Technician.
Overview
4
4
years of professional experience
Work History
03.2021 - Current
Food Expeditor
Opa! Authentic Greek Cuisine
Campbell, CA
- 01.2005
- Hard-working college student with almost 5 years of work experience in the restaurant industry and proven knowledge of food preparation, customer satisfaction, and order management
- Aiming to leverage my abilities and learn new things
- I can be relied upon to help your company achieve its goals
- Served food and drinks, removing dirty dishes and refilling glasses to enhance the dining experience
- Partnered with hostesses and other staff, facilitating seamless dining service during peak periods
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment
- Persuaded or influenced guest purchases by enticing them with higher margin items and add-ons
- Delivered accurate checks and processed bill payments in POS system
- Opa! Authentic Greek Cuisine, Perform food preparation and serving duties such as, quickly delivering food to tables, ensuring their food quality, acting as the main communication from the back and front of the house, and assisting the waitstaff
- Train workers in food preparation and service
- Resolve customer complaints regarding food service
- Opa! Authentic Greek Cuisine
- Hostess/Food Runner, Assigned patrons to tables suitable for their needs and according to rotation so that servers received an appropriate number of seating
- Speak with patrons to ensure satisfaction with food and service, respond to complaints, or make conversation
- Enter to-go orders from phone calls, Doordash, Uber Eats, Grubhub, etc..
- Into the POS system
- Inspect restrooms for cleanliness, need for supplies, and clean the restrooms when needed.
Cashier/ Team Member
Baskin-Robbins
Campbell, CA
03.2020 - 06.2021
- Offered samples of new ice cream flavors to guests and special combinations while upselling more expensive selections such as waffle cones, sundaes, or special toppings
- Informed shift lead of any issues or obstacles during each shift
- Cleaned workspace, tables, and equipment used to maintain a sanitary work environment
- Memorized menu items such as specialty items as well as answered allergen concerns.
Education
Southbay EMT School
Skills
- Problem Solving, Calm Under Pressure, Excellent Communication, Critical Thinking, Special Promotion and Upselling,
- Transactions and Cash Handling
- Languages
- English
- First Aid/CPR
Timeline
03.2021 - Current
Cashier/ Team Member
Baskin-Robbins
03.2020 - 06.2021
Food Expeditor
Opa! Authentic Greek Cuisine
- 01.2005
Southbay EMT School