Adriana De La Cruz
Del Valle,TX
Summary
Reliable Dental Assistant with strong knowledge of dentistry practices. Well-rounded professional skilled handling multiple tasks, including time management abilities, sterilizing stations and taking X-rays. Highly organized with experience in charting and preparing patient treatment plans. Hardworking employee with customer service. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Registered Dental Assistant
KAD Dental
Austin, TX
09.2021 - Current
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Supported dentist chairside with root canal and extraction procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Gathered medical information, dental health history and vitals from patients.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Laid out dental instruments and equipment before procedures.
- Created bitewing, panoramic and periapical X-ray images for dentist to review.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Instructed patients on postoperative care to protect dental work and promote healing.
Front Desk Dental Assistant
Trey Kaliher Dds
Austin, TX
03.2022 - 02.2023
- Gathered medical information, dental health history and vitals from patients.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Laid out dental instruments and equipment before procedures.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Created bitewing, panoramic and periapical X-ray images for dentist to review.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Instructed patients on postoperative care to protect dental work and promote healing.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Prepared new patient files and updated existing records with new personal, insurance and medical information.
- Handled telephone and in-person requests for assistance from new and established dental practice patients.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Explained dental services and payment plans to help patients make informed decisions.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Checked with participants throughout procedures to help alleviate anxiety.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
Front Desk Dental Assistant
Pflugerville Family Dentistry
Pflugerville, TX
02.2020 - 09.2021
- Made Treatment/Cleaning appointments with Hygiene Coordinator.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Welcomed large volume of guests and improved overall customer service.
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Built relationships with long-term clients through individualized and outstanding customer service.
- Checked visitor credentials upon entry and referred to correct locations.
- Maintained cleanliness of front lobby area.
- Facilitated workflow by drafting, forwarding and copying important documents and paperwork.
- Reviewed and copied paperwork for permanent records.
- Opened the office and completed closing paperwork and procedures daily.
- Greeted and directed customers kindly and accurately.
- Updated and maintained company database with key information using EagleSoft, Open Dental Software.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Prepared new patient files and updated existing records with new personal, insurance and medical information.
- Handled telephone and in-person requests for assistance from new and established dental practice patients.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Checked with participants throughout procedures to help alleviate anxiety.
Education
High School Diploma -
Del Valle High School
Del Valle, TX06.2016
Some College (No Degree) - Registered Dental Assistant
Manor Dental Assistant School
Manor, TXSkills
- Patient Schedule Management
- Teamwork and Collaboration
- Treatment Room Preparation
- Preliminary Impressions
- Dental Radiography
- Disinfection and Sterilization
- Detail-Oriented, Organization and Prioritization
- Procedure Support
- Disinfecting Rooms and Equipment
- Four-Handed Procedures
- Restorative Procedures
- Surgical Extractions
- Appointment Scheduling
- Autoclave Operation
- Restorative Materials
- Payment Collections
Certification
- Registered Dental Assistant (RDA)
- CPR certified
Timeline
Front Desk Dental Assistant
Trey Kaliher Dds
03.2022 - 02.2023
Registered Dental Assistant
KAD Dental
09.2021 - Current
Front Desk Dental Assistant
Pflugerville Family Dentistry
02.2020 - 09.2021
High School Diploma -
Del Valle High School
Some College (No Degree) - Registered Dental Assistant
Manor Dental Assistant School
- Registered Dental Assistant (RDA)
- CPR certified
Similar Profiles
Nicole RohanNicole Rohan
RDA at Dental Auxiliary/KAD Dental StaffingRDA at Dental Auxiliary/KAD Dental Staffing
Nicholas SealeNicholas Seale
Administrative Support Assistant at KAD Dental StaffingAdministrative Support Assistant at KAD Dental Staffing
Kimberly NataleKimberly Natale
Registered Dental Hygienist at The KAD Group / Legacy West DentalRegistered Dental Hygienist at The KAD Group / Legacy West Dental