Adriana De La Rosa
Warr Acres ,OK
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
7
7
years of professional experience
Work History
Kichen Manager
Chic-Fil-A
04.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Established team priorities, maintained schedules and monitored performance.
Order Puller
Hobby Lobby Warehouse
11.2016 - 04.2019
- Checked each order for completeness and accuracy.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Loaded and unloaded freight containers and deliveries.
- Palleted large shipments efficiently.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Collaborated with team members to complete timely orders and avoid delays.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
Education
High School Diploma -
Putnam City High School
Oklahoma City, OK05.2010
Skills
- Sell Products
- Financial Forecasting
- Customer Relationship Management
- Invoice Reconciliation
- Court Procedures
- Productivity Performance
- Supply Chain Management
- Radiation Protection
- Assist Customers
- Maintenance and Repair Management
- Coaching and Mentoring
Languages
Spanish
Native or Bilingual
Timeline
Kichen Manager
Chic-Fil-A
04.2019 - Current
Order Puller
Hobby Lobby Warehouse
11.2016 - 04.2019
High School Diploma -
Putnam City High School