Adriana De Leon Richiez
Miami,FL
Summary
Driven professional with a proven track record at Beatriz Home Help, enhancing patient comfort and safety. Excelled in customer service and organizational skills across roles, from healthcare to retail. Demonstrated exceptional interpersonal and problem-solving abilities, contributing to team success and efficiency. Achieved significant improvements in client satisfaction and operational workflow.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
Orlando, Florida
09.2021 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
HHA
Beatriz Home Help
10.2023 - 03.2024
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
Retail Sales Associate
UNIQLO
09.2022 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Front Desk Receptionist
Ariza Quality Medical Inc
10.2021 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
GED -
Ebenezer International Christian Academy
Miami, FLSecurity D License -
Security School
Miami, FL10.2023
HHA Cerfication -
Heritage Educational Services
Miami, FL06.2021
Skills
- Interpersonal Skills
- Active Listening
- Excellent Communication
- Customer Service
- Cash Handling
- Merchandise Restocking
- Guest Relations
- Problem-Solving Skills
- Team Collaboration
- Work Prioritization
- Product Knowledge
- Attention to Detail
- Positive Attitude
- Relationship Building
- Goal Setting
- Organizational Skills
Certification
- HHA
- Security D License
Languages
Spanish
Full Professional
English
Limited Working
Timeline
HHA
Beatriz Home Help
10.2023 - 03.2024
Retail Sales Associate
UNIQLO
09.2022 - 09.2023
Front Desk Receptionist
Ariza Quality Medical Inc
10.2021 - 08.2022
Delivery Driver
DoorDash
09.2021 - Current
GED -
Ebenezer International Christian Academy
Security D License -
Security School
HHA Cerfication -
Heritage Educational Services