Summary
Overview
Work History
Skills
Languages
Timeline
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Adriana Dominguez

Naples,FL

Summary

Productive and customer-focused professional with a proven track record at Outback Steakhouse. Excelled in high-pressure situations, enhancing customer satisfaction through exceptional, warm service and effective multitasking. Skilled in POS systems and bilingual in English and Spanish, I significantly contributed to team efficiency and fostered repeat business through genuine hospitality and attention to detail.

Overview

1
1
year of professional experience

Work History

Food Runner, Takeaway, Host

Outback Steakhouse
09.2023 - 11.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
  • Ensured compliance with health and safety regulations during food handling and delivery.
  • Increased customer satisfaction with quick and courteous food delivery.
  • Processed payments for orders and provided customers with change.
  • Served food and beverages promptly with focused attention to customer needs and ensuring everything meets quality standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Supported coworkers during peak hours, fostering a collaborative work environment that enhanced overall productivity levels while maintaining attentive care for guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Skills

  • Quick adaptability
  • Warm and friendly
  • Strong work ethic
  • Time management
  • Customer service
  • Effective multitasking
  • Flexible schedule
  • Cash handling
  • Food safety knowledge
  • Language Fluency, (english and spanish)
  • Food preparation and presentation
  • POS system knowledge
  • Attention to detail
  • Clear communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food Runner, Takeaway, Host

Outback Steakhouse
09.2023 - 11.2024
Adriana Dominguez