Adriana Dosan

Manage and support assigned accounts, by executing sales strategy, initiate contact with existing and potential clients, identify and meet their needs. Create goals and forecasts per account, track customer activity and trends. Maintain up-to-date understanding of industry trends and technical developments through training. Work with product managers and vendors on field issues that include new products, large bid opportunities and competitive pricing.

Maintained high client retention rate by providing exceptional customer service and anticipating client's needs. Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution. Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved. Developed and presented talks on available products and services that could meet current business needs. Collaborated with cross-functional teams to ensure timely product delivery and post-sales support. Exceeded sales growth goal year over year.

Researched sales opportunities and possible leads to exceed sales goals for specialty medications (biologics) pertaining to various fields: dermatology, rheumatology, neurology, cardiology. Boosted sales revenue by cultivating strong relationships with doctors and their offices' personnel.

Provided customers with a pleasant dining experience and quality service.