Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in exceptional customer service with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
16
16
years of professional experience
Work History
Sales Assistant/Accounts Payable Assistant
Northridge Sand LLC
07.2015 - Current
Owner Darren Dirks Ph. 316-721-3862
Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Provided positive first impressions to welcome existing, new, and potential customers.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed strong rapport with customers and created positive impression of business.
Accounts Receivable/ Collections Clerk
Elite Transportation
09.2014 - 07.2015
Supervisor Alice Andress Ph.316-295-4829
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Responded to inbound inquiries regarding accounts and payments.
Submitted cash and check deposits and generated cash receipts to record money received.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Made outbound calls to vendors and customers to discuss and resolve account needs.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Used accounting software to reconcile accounts, track income, and generate invoices.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Developed and maintained positive relationships with clients to maximize collections.
Monitored accounts to verify compliance with payment terms and schedules.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Administrative Assistant
Huntslanding
02.2014 - 10.2014
Supervisor Wyndi Debes Ph. 316 524 4800
Assisted coworkers and staff members with special tasks on daily basis.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed filing system, entered data and completed other clerical tasks.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
IAAO Certified Field Appraiser I-Supervisor
Finney County Appraiser’s Office
01.2011 - 01.2014
Supervisor Maria Castillo Ph. 620 272 3517
Took photographs of interior and exterior of buildings to properly document features and conditions.
Researched land, property and market values to complete estimations.
Gathered information on nearby properties to compare and help make value determinations on properties.
Inspected new and existing properties and noted distinctive characteristics.
Stayed updated on market trends for local area and similar property types.
Remained current on local areas through actively researching and garnering understanding of community values.
Inspected properties first-hand, collected measurements and reviewed historical documents to complete thorough evaluations.
Completed inspections of properties and property improvements to determine market values.
Collected and analyzed relevant data to identify real estate market trends.
Weighed property location, sales trends and estimated replacement costs to accurately value properties.
Inspected new construction sites to establish current values in line with market trends in southwest Kansas region.
Conducted assessments of properties to calculate current taxability and market values.
Improved property database with new maps, inventory data, feature descriptions and relevant exemptions.
Educated owners about assessments and helped resolve concerns
Cashier
Garden True Value Hardware
06.2007 - 01.2013
Supervisor Linda Greer Ph. 620 275 4136
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Used POS system to enter orders, process payments and issue receipts.
Processed refunds and exchanges in accordance with company policy.
Greeted customers entering store and responded promptly to customer needs.
Assistant Manager
Check Into Cash
02.2010 - 01.2011
Supervisor Scott Sonnenberg Ph. 620 277 5231
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Developed strategy to increase sales and drive profits.
Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Certified Nurse Aid/Home Health Aid - Nursing Education
Garden City Community College
Garden City, KS
05.2010
Certified Medication Aid - Nursing Education
Garden City Community College
Garden City, KS
05.2010
High School Diploma -
Garden City High School
Garden City, KS
05.2009
Skills
Payment Processing
Materials Preparation and Presentation
Data Communications
Correspondence Typing
Accounts Administration
Vendor Engagement
Bill Payment and Recordkeeping
Document Coding and Classification
Departmental Collaboration
Collection Calls
Record Reconciliation
Monetary Transactions
Payment Calculation
Data Entry and 10-Key
Books
I have a passion for reading and enjoy anything that can further my knowledge personally and professionally.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Assistant/Accounts Payable Assistant
Northridge Sand LLC
07.2015 - Current
Accounts Receivable/ Collections Clerk
Elite Transportation
09.2014 - 07.2015
Administrative Assistant
Huntslanding
02.2014 - 10.2014
IAAO Certified Field Appraiser I-Supervisor
Finney County Appraiser’s Office
01.2011 - 01.2014
Assistant Manager
Check Into Cash
02.2010 - 01.2011
Cashier
Garden True Value Hardware
06.2007 - 01.2013
Certified Nurse Aid/Home Health Aid - Nursing Education