Adriana Falcon
Land O Lakes,FL
Summary
Experienced medical technology professional with a strong background in interpreting telemetry data and supporting patient care through accurate data transmission and timely interventions. Skilled in equipment maintenance, data analysis, and patient monitoring to ensure safety and comfort. Known for effective communication, collaboration, and adaptability in dynamic healthcare environments. Expertise in coordinating patient records, scheduling, and supporting medical teams to enhance operational efficiency and maintain accurate information. More importantly I'm passionate about providing memorable patient care and dedicated to doing my part in making a positive work environment for those around me.
Overview
3
3
years of professional experience
Work History
Telemetry Technician
Advent Health Wesley Chapel
05.2024 - Current
- Enhanced patient care by accurately monitoring and interpreting EKG data for early detection of cardiac abnormalities.
- Educated new employees on correct use and interpretation of telemetry equipment, fostering a knowledgeable and skilled workforce.
- Promoted a culture of continuous learning through participation in relevant workshops, seminars, and professional development opportunities related to cardiac care.
- Contributed to a reduction in patient readmission rates by providing timely and accurate telemetry reports to physicians and nurses for prompt intervention.
Health Unit Coordinator
Advent Health Wesley Chapel
05.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Helped on the floor as well as a patient care technician giving me a lot of direct patient care experience.
Patient Safety Sitter
Advent Health Wesley Chapel
05.2024 - Current
- Contributed to a positive patient experience through compassionate care and active listening during interactions with patients and their families.
- Promoted a calm environment by utilizing therapeutic communication techniques with patients experiencing anxiety or agitation.
- Established rapport with patients by demonstrating empathy, respect, and genuine concern for their well-being throughout each interaction.
- Supported nursing staff by assisting with activities of daily living, including bathing, dressing, toileting, and feeding as needed.
Customer Service Clerk
Greenwise
05.2022 - 05.2024
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Associate of Science - Nursing
Rasmussen University
Odessa, FL06-2025
Associate of Science - Public Health
University of South Florida
Tampa, FL12-2024
High School Diploma -
Sunlake High School
Land O' Lakes, FL06-2022
Skills
- Efficient and Detail-Oriented
- De-escalation Techniques
- Responding to difficult customers or patients
- Customer service excellence
- Creative Problem Solving
- Cardiac rhythm analysis
- HIPAA compliance
- Cardiac activity evaluation
- Professionalism and ethics
- Critical thinking
- Patient registration
- Basic life support
- Professional boundaries
- Mental health awareness
- Reliability and punctuality
- Great under pressure
- Patient monitoring
- Very organized
Languages
Spanish
Professional Working
Timeline
Telemetry Technician
Advent Health Wesley Chapel
05.2024 - Current
Health Unit Coordinator
Advent Health Wesley Chapel
05.2024 - Current
Patient Safety Sitter
Advent Health Wesley Chapel
05.2024 - Current
Customer Service Clerk
Greenwise
05.2022 - 05.2024
Associate of Science - Nursing
Rasmussen University
Associate of Science - Public Health
University of South Florida
High School Diploma -
Sunlake High School
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