Adriana Fernandez
New York,NY
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
5
5
years of professional experience
Work History
Coordinator
Memorial Sloan Kettering Hospital
03.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Used job-related software to draft and finalize written correspondence and documentation.
- Handled incoming and outgoing shipping and receiving activities.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Tracked records, filed documents and maintained communication between clients to manage office activities
Secretary
Columbia Doctors, Department of Neurology
12.2019 - 03.2022
- .
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained electronic filing systems and categorized documents.
- Screened visitors and issued badges to maintain safety and security.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Established administrative work procedures to track staff's daily tasks.
Dental assistant
Diamond Braces
10.2018 - 03.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Monitored patient comfort and safety during dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
- Prepared patient X-rays and images for review by dentist.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
Education
Associate of Arts -
LaGuardia Community College of The City University of New York
Long Island City, NY06.2018
High School Diploma -
KIPP NYC College
Bronx, Queens, NY06.2015
Skills
- Social Perceptiveness
- Medical Billing
- Project Support
- Microsoft Access
- Adobe Systems Adobe Acrobat
- Citrix
- Patient Registration
- Appointment Coordination
- Patient Scheduling
- File and Data Retrieval Systems
- Microsoft SharePoint
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Customer Service
- Verbal and Written Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Coordinator
Memorial Sloan Kettering Hospital
03.2022 - Current
Secretary
Columbia Doctors, Department of Neurology
12.2019 - 03.2022
Dental assistant
Diamond Braces
10.2018 - 03.2019
Associate of Arts -
LaGuardia Community College of The City University of New York
High School Diploma -
KIPP NYC College