Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Adriana Ferretiz

Fresno,CA

Summary

I would like to pursue a career that allows me to make use of my abilities to help people with my own personal and innovative approach to resolve their problems. I would also like to find an organization that offers a stimulating learning environment for developing and putting into practice new ideas for the organization's development. I am a results-driven professional highly experienced in managing and leading staff to complete projects efficiently and effectively. Proven track record of administering training programs to foster a positive work environment. Collaborative in communicating with leaders to attain permission and approvals by delivering detailed and engaging presentations outlining proposed projects. Adept at problem-solving and making informed decisions to ensure successful project completion. Skilled in developing relationships and providing exceptional individualized service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Planner - Urban Land Use

Madera County
09.2023 - 03.2024
  • Streamlined permit processes for efficient project approvals, resulting in expedited development timelines.
  • Utilized CEQA (California Environmental Quality Act) for projects.
  • Conducted thorough site analyses to inform innovative land use strategies, optimizing space utilization, and functionality.
  • Identified and mitigated potential project risks proactively through contingency planning.
  • Processed, reviewed, and conditioned the intake of business licenses prior to circulating to tax collector for business license issuance.
  • Developed presentations to demonstrate planning initiatives and research.
  • Evaluated permits for zoning changes and building projects by closely checking information against approval requirements.
  • Corresponded with applicants and project contributors to provide status updates, determine project requirements and solidify timelines.
  • Prepared reports using statistics, charts and graphs to illustrate planning studies in areas such as population, land use or zoning.
  • Processed conditional use permits and presented project (s) to planning commission.
  • Facilitated communication between applicants and city officials regarding permit approvals and denials.
  • Processed and presented permits such as zoning permits and setback variances to zoning administrator for approval.
  • Utilized GIS mapping technology for data collection and analysis.
  • Managed progress of ongoing projects against established objectives, taking corrective action when necessary for successful outcomes.
  • Collaborated with internal and external agencies to develop cohesive and integrated planning solutions for complex projects.
  • Conducted site assessments to verify plan accuracy and feasibility of proposed developments.
  • Responded to public inquiries and complaints.

BUILDING SERVICES SUPERVISOR

City Of Southaven
12.2018 - 06.2023
  • Researched information in municipal archives upon request of public officials or private citizens
  • Processed permit applications for new construction/renovation projects (both commercial and residential)
  • Registered/renewed contractor licenses and collected appropriate fees
  • Scheduled corresponding inspections for contractors
  • Computed project estimates and actual costs of factors such as materials, labor, and outside contractors for permits
  • Processed month end reports for U.S
  • Census Bureau, Fire Dept, and Building Statistics
  • Performed software programs(s) configuration for permit and contractor license processing
  • Observed, reflected and analyzed building processes to make informed decisions
  • Developed, implemented, and evaluated maintenance policies and procedures
  • Evaluated information on applications to verify completeness and accuracy and to determine whether applicants were qualified to obtain desired licenses
  • Answered questions or provided advice to public regarding licensing policies, procedures, or regulations
  • Trained other workers or coordinated work, as necessary
  • Performed administrative tasks, such as answering telephone calls, and maintaining office supplies and equipment
  • Responded to requests for information from public, other municipalities, state officials, and state and federal legislative offices
  • Reviewed project bid contracts submitted by contractors to verify square footage and valuation listed on permit (s)
  • Conducted plan reviews for pool and detached accessory structure projects.

STAFFING SPECIALIST

Surge Staffing
08.2018 - 11.2018
  • Supported internal teams on staffing projects, serving as staffing subject matter expert
  • Worked closely with HR business partners on pay decisions, policy interpretation and job evaluations
  • Participated in industry staffing surveys to identify trends
  • Interacted with employees to cover daily staffing requirements
  • Obtained information on work history, training, education, and job skills
  • Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities
  • Hired employees and process hiring-related paperwork
  • Qualified job applicants and referred them to managers, making hiring recommendations when appropriate
  • Evaluated recruitment and selection criteria for conformance to professional, statistical and testing standards, recommending revisions, as needed
  • Contacted job applicants to inform of application status.

LAWSUIT SECRETARY

Stone, Higgs & Drexler
03.2018 - 07.2018
  • Responded to inquiries from internal and external parties to facilitate communication or provide direction
  • Compiled data to prepare reports or process requests
  • Monitored legal volumes to coordinate and verify law library updates
  • Gathered and analyzed research data and presented reports of significant findings
  • Answered incoming inquiries or distributed to attorneys
  • Supported attorneys in client meetings with administrative assistance and documentation
  • Developed and maintained electronic filing systems and naming conventions
  • Monitored deadlines associated with filing dates or responses due from opposing parties.

BEHAVIORAL COUNSELOR

Youth Villages
05.2017 - 10.2017
  • Collaborated with mental health professionals and other staff members to perform clinical assessments and developed treatment plans
  • Evaluated effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives
  • Acted as client advocates to coordinate required services or to resolve emergency problems in crisis situations
  • Performed crisis interventions to help ensure safety of patients and others
  • Monitored clients' use of medications
  • Taught children necessary life skills and provided for their physical daily care
  • Assisted in treatment planning for each child conducted daily documentation such as contact notes, milieu notes, and precautionary notes
  • Participated in client transports and recreation therapy sessions
  • Improved children's behavior through coping skills and other therapeutic interventions conducted group and 1-on-1 counseling sessions.

PSYCHOLOGICAL RESEARCH TEAM (INTERNSHIP)

University Of Mississippi
01.2017 - 05.2017
  • Formed analyst teams to conduct research, analyze findings and write research reports
  • Developed data-driven reports to inform decision-making and provide insights into customer behavior
  • Analyzed customer feedback to identify areas of improvement and develop action plans
  • Observed group therapy sessions when appropriate and provided assistance to leading therapist
  • Communicated with new patients about intake forms, assisting with filling out health histories as needed
  • Learned about psychology field by participating in training sessions, assisting clients and shadowing employees
  • Participated in educational programs and workshops to develop skills and learn about new technologies
  • Identify psychological, emotional, behavioral, or organizational issues and diagnose disorders
  • Research and identify behavioral or emotional patterns
  • Prepared charts, photos and graphs for presentations
  • Evaluated analytical methods and procedures to determine need for improvement.

RETAIL SALES REPRESENTATIVE

Vincent Boot & Shoe
03.2016 - 02.2017
  • Greeted customers in a timely fashion while quickly determining their needs
  • Recommended merchandise to customers based on their needs and preferences
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Responded to customer questions and requests in a prompt and efficient manner
  • Contacted other store locations to determine merchandise availability
  • Engaged with customers in a sincere and friendly manner
  • Completed all cleaning, stocking, and organizing tasks in assigned sales area
  • Strengthened company's business by leading implementation of certain merchandise
  • Trained and coached staff to ensure smooth adoption of new program
  • Worked directly with management to achieve better sales
  • Implemented innovative programs to increase employee loyalty and reduce turnover
  • Helped local clients expand business operations through targeted advertising
  • Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities
  • Organized company files and creating support system to decrease workload and increase productivity
  • Asked appropriate open-ended questions to discover prospects' needs and requirements.

GYMNASTICS/ CHEER COACH

Conxion
08.2014 - 07.2015
  • Taught a range of sport-specific skills in a clear, safe manner
  • Acted as a positive role model for team participants and in the community
  • Maintained thorough knowledge of all rules, coaching techniques and current trends in gymnastics and cheerleading
  • Developed guidelines for injury prevention
  • Demonstrated a high level of respect for opponents, officials and facilities
  • Exhibited sound judgment while executing coaching responsibilities and functions
  • Assisted other staff members as needed to maintain a tentative training schedule for the athletes
  • Trained new coaches in procedures and strategies
  • Helping to further the development of both the staff and those being taught by those staff members
  • Evaluated individual knowledge, skills, and strengths and assigned team positions
  • Coordinated with parents, boosters and other resources to meet all the goals
  • Collaborated with coaches, students and administrators to run a high-quality program
  • Utilized safe techniques for exercises, equipment use, and training drills
  • Attended all practices, meetings and workouts on time
  • Maintained comprehensive records of program documentation
  • Encouraged everyone to cultivate a strong work ethic by demonstrating diligence, patience and respect for others
  • Represented and endorsed the Conxion brand
  • Introduced games and drills, which helped students to better develop their skill levels.

Education

Minor - Philosophy

University of Mississippi
University, MS
01.2017

Bachelor of Arts - Psychology

University of Mississippi
University, MS
01.2017

Associate of Arts - Psychology

Northwest Community College
Senatobia, MS
01.2015

Skills

  • Critical Thinking and Problem Solving Skills
  • Adaptability
  • Microsoft Office
  • Conflict Resolution
  • Team Collaboration
  • Communication and Organization Skills
  • Project Management
  • Project Planning
  • Bilingual
  • Data Analysis
  • Interpersonal Skills
  • Data Entry
  • Compliance Requirements
  • Responsible
  • Residential and Commercial Installations
  • Permitting Coordination
  • Customer Relationships
  • Government Policy
  • Zoning regulations
  • ArcGIS expertise
  • Reliability
  • Site Inspection

Certification

  • Customer Service Certification

Languages

Spanish
Native or Bilingual

Timeline

Planner - Urban Land Use

Madera County
09.2023 - 03.2024

BUILDING SERVICES SUPERVISOR

City Of Southaven
12.2018 - 06.2023

STAFFING SPECIALIST

Surge Staffing
08.2018 - 11.2018

LAWSUIT SECRETARY

Stone, Higgs & Drexler
03.2018 - 07.2018

BEHAVIORAL COUNSELOR

Youth Villages
05.2017 - 10.2017

PSYCHOLOGICAL RESEARCH TEAM (INTERNSHIP)

University Of Mississippi
01.2017 - 05.2017

RETAIL SALES REPRESENTATIVE

Vincent Boot & Shoe
03.2016 - 02.2017

GYMNASTICS/ CHEER COACH

Conxion
08.2014 - 07.2015

Minor - Philosophy

University of Mississippi

Bachelor of Arts - Psychology

University of Mississippi

Associate of Arts - Psychology

Northwest Community College

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Adriana Ferretiz